Get Support

College campuses offer copious resources and support systems. They can often seem complicated, hard to find/reach, or difficult to understand. Whether it is mental health resources, getting connected to student organizations here on campus, or finding your affinity group, it’s not always easy to make that connection. 

Residence Life works closely with the entire campus to ensure you can feel like you belong. We are here for you. We live, work, and celebrate alongside you within each of our communities.

This means that we are here to celebrate your successes. We are here to help you stand back up if there are bumps in the road. We share the road with you on your journey through CWRU.


On-Call Support 

The Office of Residence Life is open 24-hours a day and 365 days per year in one capacity or another. We have a multi-level approach to providing this continuous support for our residential students. Our on-call system will respond to issues directly from student outreach or through Public Safety's Dispatch system.

To contact CWRU Dispatch to request immediate support, please refer to this page for specific instructions


Get Help for Yourself (or Others)

We work very closely with the Dean of Students, University Health & Counseling Services, Public Safety, your Four-Year Advisor, and many other offices on campus to ensure community health, well-being, and safety. 

Residence Life commits to helping you persevere throughout your time with us. Below are some examples of when we might reach out to you or you might reach out to us.


Contact Us

Phone (immediate, non-emergency support): 216-368-6325

Note: If a situation requires immediate, emergency attention, please call CWRU Dispatch at 216-368-3333 for support. 


Email (checked only during business hours): residencelife@case.edu


Business Hours of Operation:

Monday through Friday, 8:30 a.m. - 5 p.m.

Saturday & Sunday: Closed