We work very closely with the Dean of Students, University Health & Counseling Services, Public Safety, your Four-Year Advisor, and many other offices on campus to ensure community health, well-being, and safety.
Residence Life commits to helping you persevere throughout your time with us. Below are some examples of when we might reach out to you or you might reach out to us.
One of Case Western Reserve University’s greatest strengths is the wide range of backgrounds and life experiences of our community. We celebrate our community through the civility, free exchange of ideas, and appreciation for the distinct perspectives and talents of each individual.
As such, the University strives to provide services and resources to students, faculty, and staff to foster an environment where all community members are respected, valued, and free to equally take part in academic, co-curricular, and social activities. If you would like to report an incident that does not involve a student, please contact the Office of Equity.
Our staff will sometimes stop by your room to check on you and to provide specific support for issues that have been reported by other community members. This could be for a variety of reasons, such as...
- One of your faculty members is worried about academic engagement
- your RA staff member hasn’t seen you in a while,
- Residence Life or Public Safety has received reports from other areas of the University that you’re struggling with something specific.
- We've received a report from a non-community member with a specific concern about your well-being.
Our goal is to help you in the ways that we can, regardless of what you’re experiencing.
Requesting a Wellness Check
Sometimes friends, family, and loved ones are concerns for your wellbeing. If would like to share a concern, please call us so that we can assess the situation with you.
- If you'd like to share information that you think we should be made aware of, we encourage you to email us at residencelife@case.edu (checked only during business hours):
- If a situation requires prioritized, non-emergency support you can contact us at 216.368.6325 for support.
- If a situation requires immediate, emergency attention, contact CWRU Dispatch immediately at 216-368-3333 for support.
If you’re worried about a friend, classmate, coworker, or someone that you don’t know very well, we are here to help. Your Residential Community Director can help to coordinate outreach, even if someone doesn’t live within your community, or even on-campus.
Note: If a situation requires immediate attention, please submit a community concerns report using the resource button in the right column of this page.
Contact Us
Phone (immediate, non-emergency support): 216-368-6325
Note: If a situation requires immediate, emergency attention, please call CWRU Dispatch at 216-368-3333 for support.
Email (checked only during business hours): residencelife@case.edu
Business Hours of Operation:
Monday through Friday, 8:30 a.m. - 5 p.m.
Saturday & Sunday: Closed