After nearly eight years as the university's vice president for information technology and chief information officer, Sue Workman has announced that she will retire from Case Western Reserve at the end of June.
"This [U]Tech division has been a source of great pride and amazement for me from the moment I arrived at CWRU," Workman wrote to her staff, citing accomplishments including adoption of an ambitious strategic plan, centralization of information technology services, and a collaboration with Microsoft as the first university to work with HoloLens—even before the company unveiled the device in 2015.
Provost Ben Vinson praised Workman's contributions to the campus, in particular her dedication to applying technology to enhance and expand student learning opportunities. Those efforts proved especially important in March 2020, when COVID-19's arrival required a rapid pivot to remote instruction.
"Sue appreciates the immense potential that technology has to offer students truly transformative experiences," he said, "as well as essential connections during difficult times. I am grateful for the leadership and direction she has provided her division, and her overarching commitment to our university's mission of education and research."
As part of the transition process, Provost Vinson has named Miro Humer interim vice president for information technology and chief information officer. Humer has served as CWRU's associate vice president for client experience for nearly five years. Prior to coming to campus, he spent more than 17 years at Cleveland State University, ultimately becoming its chief information officer.
During his time here, Humer has managed enterprise systems, system architecture, school- and unit-level technology, and customer support, among other duties. Workman will provide him ongoing insight and context regarding her primary areas of responsibility, and assist in other ways as needed.
"Sue has been a wonderful leader," Humer said. "I appreciate the opportunities I have had to learn from her example, and look forward to working with colleagues across the university to continue to improve all aspects of [U]Tech's service and operations."