UTech News

The newest feature in CWRU AI is the Regenerate chat feature.

New Quizzes in Canvas were enabled for all Case Western Reserve University users in spring 2023, and the tool has grown significantly with new features and functionality.

As CWRU strengthens its digital defenses, cybercriminals are shifting their tactics to target individuals directly through unprotected channels.

[U]Tech has partnered with Microsoft and Cloudforce to launch CWRU AI, an internal, secure, general purpose artificial intelligence (AI) portal for the Case Western Reserve University community.

Faculty and staff members at Case Western Reserve University are invited to join University Technology and partners Cloudforce and Microsoft for “Prompt Power—Mastering the Skill of AI Questioning” Wednesday, Oct.

A set of new features landed this week on the University’s internal AI portal, CWRU AI (https://ai.case.edu). Here are the list of feature enhancements:

Members of the Case Western Reserve University community are invited to tune in to the "Ask TLT Accessibility" interactive talk show each Friday from 2 to 2:30 p.m.

Case Western Reserve University’s commitment to enhancing student services continues to grow with the launch of Spartan Answers, a new chatbot being piloted on My CWRU.

[U]Tech's Teaching and Learning Technologies (TLT) launched a new Canvas course for faculty and staff members titled “Getting Started with Generative AI in Education.” Thi

Google’s AI chatbot, Gemini, is now available to members of the Case Western Reserve University community at https://gemini.google.com. Use Gemini to get help with writing, brainstorming, learning, and more.

Members of the Case Western Reserve University community are invited to join the digital accessibility team at CWRU every Friday at 2 p.m. for "Ask TLT Accessibility," an interactive talk show.

CWRU faculty and staff are now able to purchase Google Colab Pro and Pro+ at a discount from CDWG.

Microsoft has made a new web application called Clipchamp available to the CWRU community. Clipchamp is an easy to use video editing software with AI capabilities.

The [U]Tech C.A.R.E. Center on the Kelvin Smith Library’s lower level will have extended support hours for the first three weeks of the Fall 2024 semester.

UTech has launched a production version of a general purpose, internal use only AI portal. The portal is available at https://ai.case.edu and replaces the previous beta portal.

After a pilot trial this spring, University Technology is expanding the availability of Poll Everywhere, an audience respon

Case Western Reserve University uses Duo Security, a two-factor authentication system designed to protect faculty, staff and students at Single Sign-on.

On August 1, [U]Tech will make necessary security changes to smtp.case.edu which will improve deliverability of authentic case.edu mail.

On July 20, several new features will be added to Canvas. The most notable change is an updated workflow with assigning access dates to content throughout the system. For the first time, modules can be assigned to specific sections or individuals.

University Technology’s Michael Thomas delivered the alumni keynote address during Lakeland Community College’s 57th annual commencement ceremony in Kirtland, Ohio.

A new chatbot tool called Spartan Answers will be implemented on My CWRU this fall.

The University has upgraded to a new version of Zoom called “Zoom Workplace” with enhanced AI features. One new feature available to all faculty, staff and students is translated live captions.

Beginning in June, [U]Tech will make email infrastructure configuration changes to strengthen the level of email authentication and protection for all emails sent by and on behalf of Case Western Reserve University.

Beginning in June, [U]Tech will be making email infrastructure configuration changes to strengthen the level of email authentication and protection for all emails sent by and on behalf of Case Western Reserve University.

On June 1, all existing and newly created Canvas Discussions will have an updated experience. Because the Announcements tool in Canvas uses elements of Discussions, the Announcements interface will also be updated to reflect these new features.

[U]Tech's Teaching and Learning Technologies (TLT) team invites faculty members to submit a proposal to join the second cohort of the Online Undergraduate Learning Communi

During the week of May 20, University Technology ([U]Tech) will make changes to how it verifies and reacts to emails that are not properly authenticated.

[U]Tech's Teaching and Learning Technologies (TLT) team invites faculty members to submit a proposal to join the second cohort of the Online Undergraduate Learning Communi

Duo announced it is changing its look and will add some new features as of March 30. The familiar two-factor prompt you see when logging in to important CWRU web applications will be phased out in the coming weeks, and replaced with Duo's new Universal Prompt, which has a more minimalist look.

University Technology ([U]Tech) will begin removing files without an active owner on Tuesday, March 19. Inactive owners do not have a current affiliation with the university.

In order to make the Zoom experience consistent across the Case Western Reserve University community, on Monday, March 11, the minimum software version requirement for Zoom will be set to version 5.17.5.

[U]Tech's Information Security Office continues its Security Awareness Video of the Month Series, "Secure in Seconds," in March for members of the Case Western Reserve University community. March’s topic is "Privacy."

Students, along with faculty and staff, may use Copilot, Microsoft’s artificial intelligence offering, securely after signing in with their university credentials.

Adobe Express is now available on the Software Center for faculty, staff, and students at no additional cost.

[U]Tech's Information Security Office continues its Security Awareness Video of the Month Series— "Secure in Seconds"— in February for members of the Case Western Reserve University community. February’s topic is phishing.

As a result of adjustments made to the university's email system to comply with Google's upcoming security changes, some users may see a gold banner at the top of emails advising caution. If you click on "Looks safe," the message should not appear in future emails from the same sender.

Updated: April 16, 2024

In response to faculty feedback, [U]Tech's Teaching and Learning Technologies Team is launching a semester-long audience response pilot for Case Western Reserve University undergraduate courses in spring 2024.

In an attempt to reduce phishing and spam threats, beginning in February 2024, Google will implement new email security checks and adjust the way emails are accepted.

In response to faculty feedback, UTech’s Teaching and Learning Technologies (TLT) team is launching a

[U]Tech's Information Security Office continues its Security Awareness Video of the Month Series—"Secure in Seconds"—in December for members of the Case Western Reserve University community.

CrashPlan, a cloud-based backup service for your university computer, is available through [U]Tech's Software Center for Case Western Reserve faculty and staff members.

Did the [U]Tech's Information Security Office hook you with its most recent simulated phishing email? It was sent to full-time faculty and staff from "mgmt" on Nov.

Case Western Reserve University has launched a new research data website to help researchers gather and find resources to measure, analyze, preserve and responsibly store and share data.

Members of the Case Western Reserve University are invited to weekly digital accessibility support and guidance sessions each Friday from 1 to 1:30 p.m. These "Ask Teaching and Learning Technology’s Digital Accessibility team" interactive talks will delve into the world of digital accessibility.

One of Case Western Reserve University's core values is inclusiveness and diversity, which includes providing accessible digital content.

[U]Tech’s Teaching and Learning Technology (TLT) team will celebrate National Distance Learning Week November 6–10, 2023 with a variety of programming for members of the C

The [U]Tech Information Security Office continues its Security Awareness Video of the Month Series, "Secure in Seconds", in November for members of the Case Western Reserve University community.

Social interaction on digital platforms has become a staple of modern life, and along with that has come a flood of stories about accounts being duplicated or hacked, and private information being exposed to unintended or unwanted viewers.

In recent years, the boundaries between work life, home life and student life have become harder to see.

As previously announced, Google Drive files without active owners (people who have left the university) have the label “To Be Deleted” attach

October is National Cyber Security Awareness Month. Each year, [U]Tech takes this opportunity to raise awareness about digital security, and to empower all members of the Case Western Reserve University community to protect personal and institutional data.

The Case Western Reserve University community's security is University Technology's top priority. [U]Tech wants the campus community to be aware of a critical security vulnerability disclosed earlier this month. It impacts various applications on your computers and mobile devices.

As generative artificial intelligence (AI) tools like ChatGPT and Bard become more advanced and ubiquitous, [U]Tech reminds users to protect private information—their own, and the university’s.

Continuing Case Western Reserve University’s efforts to meet Google’s file storage caps, [U]Tech soon will begin steps to remove files owned by individuals with suspended CWRU Google Workspace accounts or those in a Shared Drive scheduled for deletion.

Starting with Android 11, if a user does not interact with the Spartan Safe app for a few months, the app will automatically be placed in a hibernation state by the operating system. This is the default behavior of the operating system, and it cannot be programmatically disabled.

[U]Tech's Teaching and Learning Technologies (TLT) Team is accepting applications for the first cohort of the Online Undergraduate Learning Community.

SAS has been upgraded to version SAS 9.4 TS1M8 in the Software Center.

Miroslav Humer, vice president and chief information officer at Case Western Reserve University, was recently named one of the

As announced last fall, Case Western Reserve University launched a new program to help employees avoid falling victim to phishing e

The [U]Tech Customer Assistance Resources and Education (C.A.R.E.) Center, located on Kelvin Smith Library’s lower level, will offer extended support hours for the first three weeks of fall semes

SPSS has been upgraded to version 29 on the Case Western Reserve University Software Center. AMOS version 29 is included with the Windows version of SPSS 29.

In order to make the Zoom experience consistent across the Case Western Reserve University community, the minimum software version requirement for Zoom will be set to the latest version, 5.15.5 on Thursday, Aug. 17.

University Technology’s Single-Sign On login window will be modified August 16 to adopt Case Western Reserve University’s

The Zoom tool in Canvas will be updated to a newer version August 14. This update brings new functionality to the Zoom tool, including:

Endnote, the most powerful research and reference manager on the market, has been upgraded to version 21 on the [U]Tech Software Center.

The [U]Tech Software Center has upgraded NVivo to version 14. NVivo is available to all current students, faculty and staff free of charge.

Starting June 8, the Student Information System (SIS) will use Case Western Reserve University Single Sign-On (SSO) and DUO for log-in.

Effective Sunday, June 4, Adobe will permanently delete files older than 30 days from its Creative Cloud storage area from the deleted folder. The company made this change to improve the Creative Cloud storage quota.

New features, including different question types and additional fraud detection, are available now in Qualtrics.

The UTech Software Center has upgraded SAS JMP Professional to version 17. Faculty, staff and students can download SAS JMP Pro 17 free of charge.

As announced last fall, Case Western Reserve University launched a new program to help employees avoid falling victim to phishing e

Does your office use a third party company to send mass mailings?

To better secure MyHealth accounts at Case Western Reserve University, everyone in the campus community who is licensed and registered for two-factor authentication will also be prompted by DUO when accessing the MyHealthConnect service.

Version 14.3 of MestReNova NMR is now available in the Software Center. CWRU students, faculty and staff members can download the client license free of charge.

[U]Tech has updated ChemOffice Pro to version 22, which is now available through the Software Center. CWRU students and faculty and staff members can download the client license free of charge.

University Technology has updated ArcGIS Pro to version 3.0, which is now available in the Software Center.

To comply with Google's ending of unlimited storage for Google Workspace users, [U]Tech previously announced in The Daily

In order to make the Zoom experience consistent across the Case Western Reserve University community, the minimum software version requirement for Zoom will be set to the latest version, 5.12.9, beginning today, January, 13.

Now available for university faculty and staff, CrashPlan is a cloud-based backup service for your university computer that helps protect the data stored on your desktop or laptop from technological issues such as:

Beginning Thursday, January 12, users of Adobe Acrobat Pro and Creative Cloud are required to authenticate into the software every two weeks using single sign-on. This is to ensure the security of the software licenses. This does not change the functionality.

In collaboration with Institutional Research and University Technology, the Office of the Provost recently launched a Faculty Search Dashboard using data from the Faculty Information System (FIS), Case Western Reserve University’s system of record for faculty appointment information.

Picture this: You’re going about your day when you receive an "urgent" direct message telling you to verify an online account before it’s “suspended.” Or, you’re scrolling through your phone and notice an unfamiliar text (or call) sent from your device.

[U]Tech's Teaching and Learning Technologies (TLT) team will celebrate National Distance Learning Week Nov. 7–11, 2022. All members of the Case Western Reserve University community are invited to participate.

A department requesting a hybrid and/or fully remote work arrangement must ensure that the applicable physical space, technology, confidentiality and data security requirements are met.

As announced in The Daily earlier this year, Google will end unlimited Google Workspace (Gmail, Google Drive and Google Photos) st

TeamDynamix, a customer service system widely used in higher education, has replaced [U]Tech’s current service desk system at 

Foxit Editor Pro, an alternative to Adobe Acrobat Pro, now is available on MyApps desktops to all faculty, staff and students. In Foxit Editor, users can create PDF documents and forms, edit files, organize PDFs, protect documents and export files to other formats.

Provost Ben Vinson III announced today that Miro Humer has been named the university’s vice president for [U]Tech and chief information officer.

Imagine you’re going about your day when all of a sudden, you’re notified that someone logged into your bank account. Or, you finally get a second to relax from a long day of classes, then you get a text that someone is using your identity for a fake profile on a dating app.

October is National Cybersecurity Awareness Month and [U]Tech's Information Security Office has compiled tips for members of the Case Western Reserve University community to keep in mind regarding social media use and

The biggest secret to skydiving is that it doesn’t feel like falling. That is, according to Jim Nauer—and he should know. He has more than 20 years of experience jumping out of planes.

TeamDynamix, a customer service system widely used in higher education, will replace [U]Tech's current service desk system at help.case.edu.

"Zoombombing" is on the rise, but there are many steps you can take to keep your meetings secure from people who would like to disrupt it. "Zoombombing" is when meetings are interrupted with inappropriate material.

[U]Tech is making a change to a Google Calendar default. Recently, Google implemented a way to prevent meeting invitations from unknown individuals automatically appearing on your calendar. On Thursday, Sept.

The Information Security Office advises Case Western Reserve University community members with devices running Apple iOS, iPadOS, and MacOS to update their devices immediately due to a critical security update released September 12.

Members of the university community can get tech assistance at the [U]Tech C.A.R.E. Center in the Kelvin Smith Library.

The university is launching a new program to help employees avoid falling victim to phishing emails. Groups of faculty and staff members will receive unannounced, simulated phishing emails beginning in September.

[U]Tech's Information Security Office advises Case Western Reserve University community members with devices running iOS, iPadOS and MacOS to update their devices immediately due to a critical security up

University Technology is setting a new minimum version to attend Zoom meetings, which might require some users to update their software.

In an effort to increase the security and functionality of Google in Canvas, the Google Assignments tool will replace the existing Google Apps tool beginning Aug. 15.

Compared to the existing Google Apps tool, the new Google Assignments tool has several benefits, including:

Case Western Reserve University began a new license agreement with Adobe on July 1. As a result, licenses for many Adobe products have expired.

Due to a change in the university’s licensing agreement with Adobe, beginning Friday, July 1, faculty, staff and students will no longer automatically be assigned an Adobe Acrobat Pro DC license.

After updating Google Chrome, users may receive a pop-up message stating "Your organization will manage this profile." [U]Tech wants to assure the campus community that this message was prompted by Google, not the university.

Google will be ending its unlimited storage feature for all Google Workspace customers in July 2024, applying a storage cap across all customers’ data. Case Western Reserve University will need to reduce its Google Workspace storage by approximately 75%.

Microsoft has announced a critical vulnerability called "Follina" that is related to Windows and Office, that is actively being exploited. If you have a Windows computer, it is important to make sure that it is up-to-date and protected against this.

University Technology recently has become aware of a new scam in which fake invoices are being sent via PayPal. Individuals who regularly handle invoices as part of their job may be especially vulnerable to this scam.

On Monday, May 16, [U]Tech is deactivating Zoom accounts for alumni and others who are not faculty, staff or students at the university. Affiliates are not affected by this change.

Passwords protect our digital identities and private data by acting as gatekeepers to the cyber world in which we live. Having weak, easy-to-guess, or re-used passwords puts you at risk of becoming a victim of cyber criminals.

Zoom recently made significant updates to its platform, offering more interactive options for virtual meetings.

Beginning Monday, April 25, the Box service will have a limit of 1TB of storage for files and folders per individual owner. Folders owned by departments and schools will not be affected.

[U]Tech would like to make the campus community aware that meetings recorded by Microsoft Teams will expire after 150 day of creation beginning Friday, March 25. Previously recorded video will expire Sunday, Aug. 21.

Across the country more incidences of Zoombombing are being reported, including a few at CWRU. Zoombombing is when an uninvited person joins a Zoom meeting or class with the intent to disrupt it.

In an effort to increase security and better protect the data Case Western Reserve University users have in Echo360, everyone in the campus community who has registered for two-factor authentication with Duo Security will be required to use

After nearly eight years as the university's vice president for information technology and chief information officer, Sue Workman has announced that she will retire from Case Western Reserve at the end of June.

Scammers are actively emailing students with a fake job opportunity to swindle students out of money. These scammers are posing as professors or job recruiters from other companies and offering large sums of money.

Google is updating the interface of Gmail; moving Chat, Spaces and Meet from below your Inbox to a new left sidebar. This compact design allows easier access to these other services. Soon you will be prompted to make the switch, with the option to revert back.

Case Western Reserve University recently contributed to a cross-institutional study that examined the research practices of faculty and research staff in a variety of humanities, social science and STEM fields who use data science or "big data" methodologies.

With our new hybrid working arrangements comes the challenge of figuring out who is on campus when. Luckily, Google Calendar has some features to help! Turning them on is simple:

University Technology ([U]Tech) recently updated the chat tool available on help.case.edu.

In an effort to increase security and better protect the data Case Western Reserve University users have in Canvas, everyone in the campus community who has registered for two-factor authentication with Duo Security will be required to use

LinkedIn Learning provides online video courses on many different topics. This includes ways to address everything going on in your life this time of the year. Find out how to avoid procrastination and manage your time. Learn how to perform chair yoga to get some exercise.

This month [U]Tech's Information Security Office is marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity.

This month, [U]Tech's Information Security Office is marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity.

[U]Tech offers LinkedIn Learning, a site with self-paced courses on an incredibly diverse set of topics, to the campus community.

This month, University Technology’s ([U]Tech) Information Security Officeis marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity.

Google’s Collaborative Inbox can be used by your team to collaborate on messages received by a Google Group.

Cybersecurity Awareness Month, held annually in October, is a chance for the Case Western Reserve University community to renew our commitment to online safety and device security habits. To that end, the National Cyber Security Alliance has established the theme for this month as "Do your part.

Chief Information Security Officer Mark Herron was featured in recent edition of The Daily

You may have seen an article in The Daily earlier this month explaining that our contract with Box.com is changing and that w

When Case Western Reserve University staff member and alumna Marie Vibbert (CWR ’98) isn’t working as a programmer for the Freedman Center for Digital Scholarship through [U]Tech, she can often be found working on her other passion: creative writing.

Zoom experienced a significant worldwide outage August 24. [U]Tech understands the disruption that this caused, especially to faculty and students on the first day of classes. 

In response to security issues and concerns related to Zoombombing, [U]Tech strongly encourages all Zoom users to protect their meetings by using a meeting password or selecting the "Only authenticated users can join" option.