UTech News

Google Gemini AI Expands Capabilities with New Thinking and Deep Research Models

Google has recently announced the addition of two new models to its Gemini AI platform: 2.5 Pro (experimental) and Deep Research with 2.5 Pro. These models represent significant advancements in AI's ability to reason and conduct in-depth research.

New Agents Added to CWRU AI

An exciting new set of agents using some of the most capable AI models currently available have been added to CWRU AI. Two new general purpose, large models (similar to ChatGPT 4o) are available: Mistral Large and DeepSeek V3. Other new additions to CWRU AI are agents tailored to specific tasks.

Explore the new CWRU AI Playground resource for faculty and staff

Are you ready to dive deeper into the world of artificial intelligence (AI)?

Exploring AI safely: Using DeepSeek R1 at CWRU

Artificial intelligence (AI) continues to evolve, and many in our community are eager to explore cutting-edge models like DeepSeek R1. While experimenting with AI can be exciting, it’s important to be mindful of data privacy and security risks, especially when using non-CWRU-supported tools.

Students can enroll in a training module to explore generative AI

Do you want to explore the world of generative AI and enhance your academic journey?

CWRU experts share 7 tips to strengthen your data privacy

As a leading research university, Case Western Reserve is home to a wealth of study-related information—and protecting that data is a critical part of the university’s commitment to innovation and discovery.

[U]Tech announces availability of NotebookLM

[U]Tech has announced that NotebookLM, a new artificial intelligence-powered note-taking tool from Google, is now available to all students, faculty and staff.

New deletion policy to be implemented by Echo360

Echo360 will implement a six month deletion policy for any deleted content in Echo360. Users will have six months from the time an item is deleted to recover that item from their Echo360 Recycle Bin.

[U]Tech launches website to help community members separate personal and institutional data in Google

When individuals leave the university, they are often faced with the difficult and daunting task of separating out all the personal data and services they have associated with their CWRU Google Workspace account. In some cases, there is no means to transfer the data or service.

Update to the latest version of Zoom

In order to make the Zoom experience consistent across the Case Western Reserve University community, as of Monday, Jan. 6, the minimum software version requirement for Zoom is version 6.2.5.

What’s New with CWRU AI - November/December, 2024

Version 2.0 of CWRU AI launched in early December, bringing several new, exciting features to the platform. First, the default chatbot of CWRU AI, GPT 4o, now can enhance its answers with web searches in addition to the knowledge of the model itself.

What’s New with CWRU AI - October, 2024

The newest feature in CWRU AI is the Regenerate chat feature.

Transition to New Quizzes tool in Canvas

New Quizzes in Canvas were enabled for all Case Western Reserve University users in spring 2023, and the tool has grown significantly with new features and functionality.

Information Security Awareness Month: Stay vigilant against targeted scams

As CWRU strengthens its digital defenses, cybercriminals are shifting their tactics to target individuals directly through unprotected channels.

University launches CWRU AI portal

[U]Tech has partnered with Microsoft and Cloudforce to launch CWRU AI, an internal, secure, general purpose artificial intelligence (AI) portal for the Case Western Reserve University community.

Prompt Power—Mastering the Skill of AI Questioning

Faculty and staff members at Case Western Reserve University are invited to join University Technology and partners Cloudforce and Microsoft for “Prompt Power—Mastering the Skill of AI Questioning” Wednesday, Oct.

What’s New with CWRU AI - September, 2024

A set of new features landed this week on the University’s internal AI portal, CWRU AI (https://ai.case.edu). Here are the list of feature enhancements:

Find out how to make accessible content in Microsoft Office applications

Members of the Case Western Reserve University community are invited to tune in to the "Ask TLT Accessibility" interactive talk show each Friday from 2 to 2:30 p.m.

Pilot of Spartan Answers chatbot goes live on My CWRU

Case Western Reserve University’s commitment to enhancing student services continues to grow with the launch of Spartan Answers, a new chatbot being piloted on My CWRU.

Find out how AI can be used in education

[U]Tech's Teaching and Learning Technologies (TLT) launched a new Canvas course for faculty and staff members titled “Getting Started with Generative AI in Education.” Thi

Google's Gemini Now Available to the CWRU Community

Google’s AI chatbot, Gemini, is now available to members of the Case Western Reserve University community at https://gemini.google.com. Use Gemini to get help with writing, brainstorming, learning, and more.

Learn About Digital Accessibility in Google Workspace

Members of the Case Western Reserve University community are invited to join the digital accessibility team at CWRU every Friday at 2 p.m. for "Ask TLT Accessibility," an interactive talk show.

Google Colab Pro and Pro+ Now Available for Purchase from CDWG

CWRU faculty and staff are now able to purchase Google Colab Pro and Pro+ at a discount from CDWG.

Microsoft Clipchamp Now Available

Microsoft has made a new web application called Clipchamp available to the CWRU community. Clipchamp is an easy to use video editing software with AI capabilities.

C.A.R.E. Center Offers Extended Hours to Begin Fall Semester

The [U]Tech C.A.R.E. Center on the Kelvin Smith Library’s lower level will have extended support hours for the first three weeks of the Fall 2024 semester.

UTech Launches Production AI Portal

UTech has launched a production version of a general purpose, internal use only AI portal. The portal is available at https://ai.case.edu and replaces the previous beta portal.

Poll Everywhere Availability to be Expanded

After a pilot trial this spring, University Technology is expanding the availability of Poll Everywhere, an audience respon

"Remember Me" Functionality to Return to Duo Security

Case Western Reserve University uses Duo Security, a two-factor authentication system designed to protect faculty, staff and students at Single Sign-on.

Security Updates Being Made to Improve Deliverability of CWRU Emails

On August 1, [U]Tech will make necessary security changes to smtp.case.edu which will improve deliverability of authentic case.edu mail.

Updates Coming to Canvas

On July 20, several new features will be added to Canvas. The most notable change is an updated workflow with assigning access dates to content throughout the system. For the first time, modules can be assigned to specific sections or individuals.

[U]Tech’s Michael Thomas Delivers LCC's Commencement Keynote

University Technology’s Michael Thomas delivered the alumni keynote address during Lakeland Community College’s 57th annual commencement ceremony in Kirtland, Ohio.

New Chatbot to Launch on My CWRU This Fall; Site Editors Asked to Update Content

A new chatbot tool called Spartan Answers will be implemented on My CWRU this fall.

Translated Captions Now Available in Zoom

The University has upgraded to a new version of Zoom called “Zoom Workplace” with enhanced AI features. One new feature available to all faculty, staff and students is translated live captions.

Changing the CWRU Email Domain to Provide More Protections

Beginning in June, [U]Tech will make email infrastructure configuration changes to strengthen the level of email authentication and protection for all emails sent by and on behalf of Case Western Reserve University.

Adjustments Coming to CWRU Email Domain

Beginning in June, [U]Tech will be making email infrastructure configuration changes to strengthen the level of email authentication and protection for all emails sent by and on behalf of Case Western Reserve University.

New Features Coming to Discussions Interface in Canvas

On June 1, all existing and newly created Canvas Discussions will have an updated experience. Because the Announcements tool in Canvas uses elements of Discussions, the Announcements interface will also be updated to reflect these new features.

Submit a Proposal for the Online Undergraduate Learning Community

[U]Tech's Teaching and Learning Technologies (TLT) team invites faculty members to submit a proposal to join the second cohort of the Online Undergraduate Learning Communi

Improving Delivery of Legitimate Email and Reducing Spoofing, Phishing and Spam

During the week of May 20, University Technology ([U]Tech) will make changes to how it verifies and reacts to emails that are not properly authenticated.

Submit a Proposal for the Online Undergraduate Learning Community

[U]Tech's Teaching and Learning Technologies (TLT) team invites faculty members to submit a proposal to join the second cohort of the Online Undergraduate Learning Communi

Duo to Feature New Universal Prompt

Duo announced it is changing its look and will add some new features as of March 30. The familiar two-factor prompt you see when logging in to important CWRU web applications will be phased out in the coming weeks, and replaced with Duo's new Universal Prompt, which has a more minimalist look.

Google Drive Files Without Active Owners will be Removed March 19

University Technology ([U]Tech) will begin removing files without an active owner on Tuesday, March 19. Inactive owners do not have a current affiliation with the university.

[U]Tech Continues Its Security Awareness Video of the Month Series

[U]Tech's Information Security Office continues its Security Awareness Video of the Month Series, "Secure in Seconds," in March for members of the Case Western Reserve University community. March’s topic is "Privacy."

Secure Microsoft Copilot AI Now Available to Students

Students, along with faculty and staff, may use Copilot, Microsoft’s artificial intelligence offering, securely after signing in with their university credentials.

Download Adobe Express From the Software Center

Adobe Express is now available on the Software Center for faculty, staff, and students at no additional cost.

Watch February’s “Secure in Seconds” to Learn About Phishing Attempts

[U]Tech's Information Security Office continues its Security Awareness Video of the Month Series— "Secure in Seconds"— in February for members of the Case Western Reserve University community. February’s topic is phishing.

Cautionary Message May Appear in Internal Emails

As a result of adjustments made to the university's email system to comply with Google's upcoming security changes, some users may see a gold banner at the top of emails advising caution. If you click on "Looks safe," the message should not appear in future emails from the same sender.

Try Out Poll Everywhere In Your Undergraduate Courses This Spring

In response to faculty feedback, [U]Tech's Teaching and Learning Technologies Team is launching a semester-long audience response pilot for Case Western Reserve University undergraduate courses in spring 2024.

Upcoming Gmail Changes May Impact Email Delivery

In an attempt to reduce phishing and spam threats, beginning in February 2024, Google will implement new email security checks and adjust the way emails are accepted.

Learn How to Use Strong Passwords Online

[U]Tech's Information Security Office continues its Security Awareness Video of the Month Series—"Secure in Seconds"—in December for members of the Case Western Reserve University community.

CrashPlan Backup Service Available for Faculty and Staff

CrashPlan, a cloud-based backup service for your university computer, is available through [U]Tech's Software Center for Case Western Reserve faculty and staff members.

Information Security Office Shares Guidance on Recent Simulated Phishing Email

Did the [U]Tech's Information Security Office hook you with its most recent simulated phishing email? It was sent to full-time faculty and staff from "mgmt" on Nov.

New CWRU Research Website Serves as Hub for Data Management Tools

Case Western Reserve University has launched a new research data website to help researchers gather and find resources to measure, analyze, preserve and responsibly store and share data.

Digital Accessibility Training Course Available to Faculty from the College of Arts and Sciences and the Mandel School

One of Case Western Reserve University's core values is inclusiveness and diversity, which includes providing accessible digital content.

Tips For Recognizing Phishing Attempts

The [U]Tech Information Security Office continues its Security Awareness Video of the Month Series, "Secure in Seconds", in November for members of the Case Western Reserve University community.

Security Advice for Using Social Media

Social interaction on digital platforms has become a staple of modern life, and along with that has come a flood of stories about accounts being duplicated or hacked, and private information being exposed to unintended or unwanted viewers.

Tips for Prioritizing Cybersecurity in a Hybrid Workplace

In recent years, the boundaries between work life, home life and student life have become harder to see.

Change Made to Google Drive Files Without Active Owner

As previously announced, Google Drive files without active owners (people who have left the university) have the label “To Be Deleted” attach

[U]Tech Launches Security Awareness Video of the Month Series During National Cyber Security Awareness Month

October is National Cyber Security Awareness Month. Each year, [U]Tech takes this opportunity to raise awareness about digital security, and to empower all members of the Case Western Reserve University community to protect personal and institutional data.

Generative AI and Protecting Private Information

As generative artificial intelligence (AI) tools like ChatGPT and Bard become more advanced and ubiquitous, [U]Tech reminds users to protect private information—their own, and the university’s.

Google Drive Files Without Active Owners Soon to Appear as “To Be Deleted”

Continuing Case Western Reserve University’s efforts to meet Google’s file storage caps, [U]Tech soon will begin steps to remove files owned by individuals with suspended CWRU Google Workspace accounts or those in a Shared Drive scheduled for deletion.

Be Part of a Program Piloting Online Elective Undergraduate Courses

[U]Tech's Teaching and Learning Technologies (TLT) Team is accepting applications for the first cohort of the Online Undergraduate Learning Community.

CWRU VP Miroslav Humer Named a Top 10 Chief Information Officer in Education

Miroslav Humer, vice president and chief information officer at Case Western Reserve University, was recently named one of the

Ongoing Phishing Simulation Program Helps Faculty and Staff Identify and Avoid Malicious Phishing Emails

As announced last fall, Case Western Reserve University launched a new program to help employees avoid falling victim to phishing e

Adobe Creative Cloud Updates Deleted File Retention Policy

Effective Sunday, June 4, Adobe will permanently delete files older than 30 days from its Creative Cloud storage area from the deleted folder. The company made this change to improve the Creative Cloud storage quota.

Create More Dynamic and Secure Surveys in Qualtrics

New features, including different question types and additional fraud detection, are available now in Qualtrics.

Gmail Header Change May Affect Mass Messages

Does your office use a third party company to send mass mailings?

[U]Tech to Implement Storage Caps on Google Shared Drives; Reduce Storage by June 30

To comply with Google's ending of unlimited storage for Google Workspace users, [U]Tech previously announced in The Daily

4 Steps to Take If Your Account has been Hacked

Picture this: You’re going about your day when you receive an "urgent" direct message telling you to verify an online account before it’s “suspended.” Or, you’re scrolling through your phone and notice an unfamiliar text (or call) sent from your device.

Unlimited CWRU Google Storage Will End July 2024—100 GB Cap Per User Will Begin Nov. 2

As announced in The Daily earlier this year, Google will end unlimited Google Workspace (Gmail, Google Drive and Google Photos) st

4 Ways to Protect Your Online Identity

Imagine you’re going about your day when all of a sudden, you’re notified that someone logged into your bank account. Or, you finally get a second to relax from a long day of classes, then you get a text that someone is using your identity for a fake profile on a dating app.

Tips to Protect your Social Media Accounts

October is National Cybersecurity Awareness Month and [U]Tech's Information Security Office has compiled tips for members of the Case Western Reserve University community to keep in mind regarding social media use and

UTech Changing Google Calendar Default

[U]Tech is making a change to a Google Calendar default. Recently, Google implemented a way to prevent meeting invitations from unknown individuals automatically appearing on your calendar. On Thursday, Sept.

Get Technology Assistance at the [U]Tech C.A.R.E. Center and Ingenuity Bar at Kelvin Smith Library

Members of the university community can get tech assistance at the [U]Tech C.A.R.E. Center in the Kelvin Smith Library.

[U]Tech Offers Clarity Regarding Google Chrome Pop-up Message

After updating Google Chrome, users may receive a pop-up message stating "Your organization will manage this profile." [U]Tech wants to assure the campus community that this message was prompted by Google, not the university.

Unlimited Google Storage Will End in July 2024 For All CWRU Users

Google will be ending its unlimited storage feature for all Google Workspace customers in July 2024, applying a storage cap across all customers’ data. Case Western Reserve University will need to reduce its Google Workspace storage by approximately 75%.

Scam Alert: Watch for Fake PayPal Invoices

University Technology recently has become aware of a new scam in which fake invoices are being sent via PayPal. Individuals who regularly handle invoices as part of their job may be especially vulnerable to this scam.

Beware of a Rise in Student Job Scams

Scammers are actively emailing students with a fake job opportunity to swindle students out of money. These scammers are posing as professors or job recruiters from other companies and offering large sums of money.

Kelvin Smith Library’s Big Data Research Study Contributes to National Report

Case Western Reserve University recently contributed to a cross-institutional study that examined the research practices of faculty and research staff in a variety of humanities, social science and STEM fields who use data science or "big data" methodologies.

Hybrid Work & Google Calendar

With our new hybrid working arrangements comes the challenge of figuring out who is on campus when. Luckily, Google Calendar has some features to help! Turning them on is simple:

Let LinkedIn Learning Help You Manage Your Stress This Time of Year

LinkedIn Learning provides online video courses on many different topics. This includes ways to address everything going on in your life this time of the year. Find out how to avoid procrastination and manage your time. Learn how to perform chair yoga to get some exercise.

Prioritizing Cybersecurity in a Hybrid Workplace

This month [U]Tech's Information Security Office is marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity.

Cybersecurity Awareness Month: Tips to Follow

This month, [U]Tech's Information Security Office is marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity.

Review LinkedIn Learning's Top 20 Most Popular Courses

[U]Tech offers LinkedIn Learning, a site with self-paced courses on an incredibly diverse set of topics, to the campus community.

Cybersecurity Awareness Month: Phishing Defenses

This month, University Technology’s ([U]Tech) Information Security Officeis marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity.

Improve Your Team’s Efficiency with Google’s Collaborative Inbox

Google’s Collaborative Inbox can be used by your team to collaborate on messages received by a Google Group.

Cybersecurity Month: Protect Your Online Presence

Cybersecurity Awareness Month, held annually in October, is a chance for the Case Western Reserve University community to renew our commitment to online safety and device security habits. To that end, the National Cyber Security Alliance has established the theme for this month as "Do your part.