New to CWRU

Who is [U]Tech?

The University Technology, [U]Tech, division provides solutions that support education, research and the day-to-day functions at Case Western Reserve University.

Essential Technology Guide

View or download the Essential Technology Guide for an overview of the [U]Tech services available to you.

Browse for do-it-yourself training resources at Click on the Chat icon in the bottom right corner of that website to start a conversation with a technician.

[U]Tech Service Desk

Call 216.368.HELP (4357) or email for immediate technical assistance any time — day or night.

[U]Tech C.A.R.E. Center

Located in the lower level of the Kelvin Smith Library (KSL), the Customer Assistance Resources and Education (C.A.R.E.) Center is staffed by technicians who can answer your questions and service your devices — at no additional cost. For current hours of operation, visit