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University Technology, [U]Tech
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  • Help
    • Knowledge Base
    • Quick Links
    • Self Help Videos
    • Service Management
  • Services
  • Resources
    • Student Resources
    • Faculty and Staff Resources
    • Policies
    • BYOD
    • Software Center
    • eStore
    • CWRU Course Evaluations
    • CAPS
    • IT Contracts
    • UTech Employee Resources
    • Technology for Remote Teaching and Working
    • Remote Work Essentials Checklist
    • Technology Help for Work/Life Balance
    • What's New
  • New to CWRU
    • Technology Account
    • Email and Google Workspace
    • Network, Internet and Wireless
    • Equipment and Software
    • Education and Research
    • Grades and Paychecks
    • Information Security
    • Now What?
    • Quick Guide
  • Departments
    • Client Experience
    • Finance and Administration
    • Research Computing and Infrastructure Services
    • Teaching and Learning Technologies
    • Enterprise Applications & Data Management
    • Information Security
    • MediaVision
    • Project Management
  • About
    • About the CIO
    • UTech Directory
    • UTech News
    • Organizational Structure
      • Vice President of Information Technology Organizational Chart
      • Enterprise Applications and Data Management Organizational Chart
      • MediaVision Organizational Chart
      • Project Management Organizational Chart
      • Client Experience Organizational Chart
      • Finance and Administration Organizational Chart
      • Research Computing and Infrastructure Services Organizational Chart
      • Information Security Organizational Chart
      • Teaching & Learning Technologies Organizational Chart
    • Strategy
  • UTech C.A.R.E. Center
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Resources

  • Student Resources
  • Faculty and Staff Resources
  • Policies
  • BYOD
  • Software Center
  • eStore
  • CWRU Course Evaluations
  • CAPS
  • IT Contracts
  • UTech Employee Resources
  • Technology for Remote Teaching and Working
  • Remote Work Essentials Checklist
  • Technology Help for Work/Life Balance
  • What's New

Student Resources

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Services

  • Email & Google Apps
  • Student Information System (SIS)
  • Software Center
  • Canvas
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  • eStore
  • FREE Computer service & support
  • Research Computing
  • See All Services

Training

  • Google Apps
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  • Student Information System (SIS)
  • Human Capital Management (HCM)

Resources

  • Connect to the CWRU Network via VPN
  • MyApps virtual desktop environment
  • IT Policies
  • Information Security
  • Resources for Research
  • Technology for University Closures
  • Graduating Students FAQ
Free Computer Service and Support

If you are experiencing computer trouble, we are here to help. The Ingenuity Bar is located in The UTech CARE Center in the lower level of the Kelvin Smith Library.

help.case.edu


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University Technology, [U]Tech
Phone: 216.368.4357
Email: help@case.edu
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Service Desk

Campus Location:

Kelvin Smith Library, Lower Level
11055 Euclid Ave.
Cleveland
OH
44106
Administrative Office

Campus Location:

Crawford Hall, 4th Floor
10900 Euclid Ave.
Cleveland
OH
44106

Mailing Address:

10900 Euclid Ave.
Cleveland
OH
44106-7019
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10900 Euclid Ave. Cleveland, Ohio 44106

216.368.2000
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