University Technology ([U]Tech) recently updated the chat tool available on help.case.edu.
This new chat tool will not require a software download to use and will be embedded in the lower righthand side of your web browser window. Click the chat bubble to start the Chat session. This will open in the same tab and keep campus community members on the help.case.edu website.
For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu, 216.368.HELP (4357) or visit help.case.edu.