Date Approved: January 11, 2019
Effective Date: January 11, 2019
Responsible Official: VP for University Technology and Chief Information Officer
Responsible Office: [U]Tech Finance and Administration
Revision History: Version 1.0; dated Jan 2, 2019
Related legislation and University policies: <as referenced in the policy>
- Policy I-1 Acceptable Use of Information Technology (AUP)
- The CWRU Information Technology Strategic Plan 2016
Review Period: 5 Years
Date of Last Review: Jan 2, 2019
Related to: Faculty, Staff
This document describes the directive for hiring of information technology personnel at Case Western Reserve University.
Coordination with Other Policies and Procedures
In 2016, CWRU published "[Re] Imagining IT, Case Western Reserve University’s Information Technology Strategic Plan" where overall strategy for a centralized IT organization was laid out. The university then created a single IT organization, named University Technology, or [U]Tech for short and began to combine organizational personnel to operate as a single organization within the university. These guidelines and definitions were developed by a cross-organizational committee tasked with addressing personnel issues.
- IT Personnel shall be hired and/or managed as part of the University Technology organization. This includes contractors and vendors supporting IT initiatives impacting IT infrastructure.
- University staff who are assigned with over 75% of their effort in management or support of information technology resources are considered IT Personnel.
- University staff working in IT roles with salaries funded by one or two closely associated research contracts/grants may be exempt from this policy.
University Technology: administer the information technology personnel development program
University Department of Human Resources: ensure all positions under the definition of IT Personnel are referred to University Technology organization for review
IT Personnel: persons who perform IT work. Examples of IT work include:
- Support of desktop/personal/individual devices
- Support of technology in classrooms, computer labs, shared printing stations, conference rooms, event spaces, etc.
- Support of technical infrastructure including servers, storage, networking, A/V, etc.
- Training and supporting users of technology
- Application, database, and web software development
- Support of classroom or academic technology
- Information security
- IT Management, Administration, and Financial Planning
- Business Systems Analysis, and IT Project Management
- Building Systems -Architectural, mechanical and control systems along with their respective subsystems, equipment, and components that connect with a network internet protocol address to a server-based or cloud-based service
Standards Review Cycle
This standard will be reviewed every three years on the anniversary of the policy effective date, at a minimum. The standard may be reviewed on a more frequent basis depending on changes of risk exposure.