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CWRU Generative AI Chat Service Comparison Chart

Free Services

 CWRU AIMicrosoft CopilotGoogle Gemini
Default Large Language ModelChatGPT 5.2, Claude Sonnet 4.6UnknownFast
Multiple models supportedYes (Meta’s Llama, Claude Sonnet, Codestral by Mistral AI, Phi 4 by Microsoft); others available by special requestYes (members of the ChatGPT-5 family)Yes (Thinking and Pro)
Data protection (data entered not used to train models)YesYesYes
Approved for restricted or sensitive dataNoNoNo
Access to the internet for data retrieval (i.e. answers about current events)YesYesYes
Chat with uploaded filesYesYesYes
File types supported* Images
* PDFs
* Word Excel
* CSV
* OneDrive / SharePoint Files
* Documents: PDF, DOCX, TXT, XLSX, CSV, JSON, MD
* Images: PNG, JPG, JPEG, PJP, JFIF
* Presentation: PPTX
* Google Workspace Files
* Documents: PDF, DOCX, TXT
* Images: JPEG, PNG, WebP, HEIC
* Presentation: PPTX
* Audio: MP3, WAV
Upload multiple files into conversationYesYesYes
Ability to return to previous chats (including with uploaded files saved)Yes. Chats saved indefinitely. Chats can be renamed.Yes. Chats saved indefinitely. Chats can be renamed.Yes. Chats saved indefinitely. Chats can be renamed.
Create files from promptsLimited (answers can be downloaded to a text file or copied to the clipboard and then inserted into a file)YesYes
Create a personal prompt library of helpful promptsYesNoNo
Create (and share) custom botsYes. Share by special requestYes, using AgentsYes, using Google Gems

Paid Services

 Microsoft 365 CopilotGoogle AI Pro
Cost$200 per year (request via help@case.edu)$170 per year (request via help@case.edu)
Direct integration with productivity appsYes (Word, Excel, PowerPoint, Teams, etc. Note: no email integration)Yes (Gmail, Docs, Sheets, Drive, Slides, etc.)
Default Large Language ModelUnknownFast
Multiple models supportedYes (members of the ChatGPT-5 family and Claude OpusYes (Thinking and Pro)
Data protection (data entered not used to train models)YesYes
Approved for restricted or sensitive dataNoNo
Access to the internet for data retrieval (i.e. answers about current events)YesYes
Chat with uploaded filesYesYes
File types supported* OneDrive / SharePoint Files
* Documents: PDF, DOCX, TXT, XLSX, XLS, CSV, TSV, JSON, MD
* Images PNG, JPG, JPEG, GIF
* Presentation: PPTX
* Code: JS, PY, CS, HTML, CSS, SQL, XML, YAML, CONFIG, LOG
* Google Workspace Files
* Documents: PDF, DOCX, DOC, TXT, RTF, XLSX, CSV, TSV
* Images: JPG, JPEG, PNG, WebP, HEIC, TIFF
* Presentations: PPTX, PPT
* Audio: MP3, WAV, AAC, FLAC, OGG
* Video: MP4, MOV, AVI, WMV, MPEG, MPG
* Code: PY, JS, HTML, CSS, C++, JAVA, SQL, JSON, etc.
* Archives: ZIP (containing text/code/data files)
Upload multiple files into conversationYesYes
Ability to return to previous chats (including with uploaded files saved)YesYes
Create files from promptsYesYes
Create (and share) custom botsYes, using AgentsYes, using Gems

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