Deskside Support

Deskside Support is available to assist faculty and staff members with university machines. By contacting the Service Desk at 216.368.HELP (4357), faculty and staff can speak to a Service Desk Analyst. If the Service Desk Analyst is unable to resolve the issue at hand, they will open a service ticket and schedule a visit from Deskside Services. In addition, Deskside Services offers support for students, faculty and staff at the walk-in center. The center is located at:


11055 Euclid Ave
Monday-Friday: 9am-10pm
Saturday: 10am-4pm

Take Me There

Service Contacts


  • Customer Service & Support


Hours of Availability:

  • Monday through Friday 9am to 5pm