Mobile Phones

Phone Policy

Departments ordering university-provided mobile phones should review the mobile phone policy.

Review the policy >>


Case Western Reserve has negotiated significant discounts for faculty, staff and students on devices and service plans with T-Mobile and AT&T. Mobile phones and service plans can be purchased for business or personal use. Please consult with your department regarding its policy for university-provided cell phones.


Steps for ordering a phone and accessories from AT&T are listed below:

  1. Go to
  2. Log in with the username and password (request from Telephone Services).
  3. Follow the instructions on the screen for steps 1, 2 and 3.
  4. Proceed to add equipment, accessories and plan to Your Cart.
  5. When finished, click Checkout.
  6. Complete the Contact Information. Note: Shipping Information cannot be changed.
  7. Complete the Billing & Payment Information and click on Add These Charges to My Monthly Bill.
  8. After order and details are completed, click Continue to review your order and Send.
  9. Your Order cart will be sent to Telephone Services for approval.
  10. Once your order has arrived you will receive an email from Telephone Services for pickup.


Steps for ordering a T-Mobile phone and accessories are listed below:

  1. Review the T-Mobile site and decide which items to purchase.
  2. Fill out the T-Mobile order form and save it to your computer.
  3. Send an email to with the form attached.
  4. Telephone Services will contact you when the order has been processed and received.