Accessing Voicemail

How to access CWRU voicemail

You may access your CWRU voicemail account on- or off-campus from any telephone, or using the internet.

Online

1. Type um.case.edu into your browser address bar.
2. Sign in using your CWRU Network ID and password.
3. Received messages are shown in reverse-chronological order.

Off-campus

1. Dial +1-216-754-3800
2. When prompted for your ID, enter 7-digit personal mailbox number (ex., 368-XXXX or 888-XXXX).
3. Press the pound (#) key.
4. Enter your PIN (default is 10900).
5. Press the pound (#) key.

On-campus (Cisco VoIP phone)

1. Press the Messages key.
2. Shared mailbox users only. All others, skip to step 3.
   1. When greeting begins, press the star (*) key.
   2. Enter your 7-digit personal mailbox number (ex., 368-XXXX or 888-XXXX).
   3. Press the pound (#) key.
3. Enter your PIN (default is 10900).
4. Press the pound (#) key.

On-campus (analog VoIP phone)

1. Press the star (*) key and then 0.
2. Shared mailbox users only. All others, skip to step 3.
   1. When greeting begins, press the star (*) key.
   2. Enter your 7-digit personal mailbox number (ex., 368-XXXX or 888-XXXX).
   3. Press the pound (#) key.
3. Enter your PIN (default is 10900).
4. Press the pound (#) key.