How to set a new PIN
You may set or reset your voicemail PIN at any time from the Voicemail Web Inbox (um.case.edu).
- Sign in to the Voicemail Web Inbox (um.case.edu) with your CWRU Network ID and password.
- Click the blue box labeled Settings. This is located at the top of the window.
- In the window that opens, hover over the menu item labeled Passwords.
- Choose Change PIN from the menu options.
- Choose a 5-digit PIN and type it into the box labeled “New PIN”.
- Type the new PIN it into the box labeled “Confirm New PIN”.
- Click Save to finish.