The help.case.edu website offers do-it-yourself articles and training about the technology environment at CWRU. Information ranging from registering machines, resetting passwords and configuring email is all located within the help.case.edu website. In addition, the status of service outages, news articles and any other issues affecting the end user community are displayed on the home page. Can't find what you're looking for? Click on Live Chat to speak in real time with our technical support team.