UTech C.A.R.E. Center

Student working on a computer

The UTech CARE Center @ KSL (Kelvin Smith Library) offers walk-up technical support to members of the university community. Visitors may ask questions, receive consultation or check-in machines for repair by our on-site team.

Visit the Ingenuity Bar for quick evaluation of incident or service requests. An analyst will assess the situation and give you feedback on the steps necessary to correct the issue.


KSL CARE Team

Stan Kusper

Stan Kusper
Manager
stan.kusper@case.edu


Scott Tomer

Scott Tomer
Team Lead
scott.tomer@case.edu


Patrick Leonard

Patrick Leonard
VIP Deskside Analyst


Tao Pan

Tao Pan
VIP Deskside Analyst


Katie Starr

Katie Starr
DSS VIP Analyst


Maggie Dovishaw

Maggie Dovishaw
Deskside Analyst


Mark Konrad

Mark Konrad
Deskside Analyst


Derek Kane

Derek Kane
Deskside Analyst


Jamar Franklin

Jamar Franklin
Deskside Analyst


Allen Selker

Allen Selker
Deskside Analyst


William Johnson

William Johnson
Deskside Network Analyst


Rich Restifo CARE Center Employee

Rich Restifo
Deskside Analyst


Alex Senik CARE Center Employee

Alex Senik
Deskside Analyst