Refunds

Access Services handles parking, transportation, keys, building access, IDs and entertainment benefits. That includes collecting transaction fees and handling refunds. The following are guidelines to refunds.

Non-Refundable

  • ID cards
  • replacement parking lot gate/access cards
  • replacement parking hangtags
  • ID card accessories
  • motorcycle permits
  • entertainment tickets
  • RTA passes / UPass
  • parking permits for summer/temporary/weekends

Refundable with Conditions

For parking permits purchased with cash or payroll deduction:

  • The first month is non-refundable.
  • Parking may be canceled after 30 days.
  • At least 30 days must remain on permit for refund (students see below).
  • Refund will be prorated.
  • You must return the hangtag and gate card or pay a $25 or $50/each fee, as applicable.
  • Restocking/processing fees will be deducted from your refund.

Refundable

Student Semester Permit  Last Date to Request Refund and Return Student Semester Permit Notes:
Fall Semester 4 p.m.. November 1 (or last business day prior) Any outstanding fees including violations will be deducted from the prorated, refund amount along with a processing fee.
Spring Semester 4 p.m., April 1(or last business day prior) Any outstanding fees including violations will be deducted from the prorated, refund amount along with a processing fee.

Parking permits purchased using cash, check or credit card may be returned to Access Services for a prorated refund and will be processed as cash, check or credit, according to original payment method.

To Get A Refund

  • Return the permit and gate card (if applicable) to Access Services.
  • Request a refund in writing via email from Access Services.
  • Have no outstanding parking citations or outstanding fees.
  • Allow time for Access Services to respond to your request and note whether your situation applies for a refund.