Refunds

Access Services handles parking, transportation, keys, select building access, IDs, and entertainment benefits. That includes collecting transaction fees and handling refunds. The following are guidelines for refunds.


Non-Refundable

  • replacement parking lot gate/access cards
  • replacement parking hangtags
  • motorcycle permits
  • parking permits for summer/temporary/weekends
  • ID cards and accessories
  • key replacement costs
  • entertainment tickets
  • RTA passes/ UPass


Refundable with Conditions


For parking permits purchased with cash or payroll deduction:
•    The first month is non-refundable.
•    Parking may be canceled after 30 days.
•    At least 30 days must remain on the permit for a refund (students see below).
•    Refund will be prorated based on the date the permit is returned to Access Services.
•    You must return the hangtag and gate card or pay a $25 or $50/each fee, as applicable.
•    Outstanding parking violations will be taken from the refund amount due.
•    Restocking/processing fees will be deducted from your refund.


Refundable

Student Semester Permit  

Last Date to Request Refund and Return Student Semester Permit

Notes:

Fall Semester 4 p.m. October 15 (or last business day prior) Any outstanding fees, including violations, will be deducted from the prorated refund amount along with a processing fee.
Spring Semester 4 p.m., March 15 (or last business day prior)   Any outstanding fees, including violations, will be deducted from the prorated refund amount along with a processing fee.

 

Parking permits purchased using cash, check, or credit card may be returned to Access Services for a prorated refund. It will be processed as cash, check, or credit, according to the original payment method.

 

To Get A Refund

•    Return the permit and gate card (if applicable) to Access Services.
•    Have no outstanding parking citations or outstanding fees.
•    Allow time for Access Services to respond to your request and note whether your situation applies for a refund.