Permits

Motorist Assistance

SP Plus offers permit holders, in campus lots, the following assistance: 

  • battery starts,
  • flat tire inflation,
  • vehicle lockout and
  • emergency gasoline (at cost).

These services are unavailable on city streets. Contact SP Plus at 216.791.6226.

Permits must be displayed appropriately from rearview mirrors at all times. If your rearview mirror does not accommodate your permit, please affix the permit (photo side out) to the lower left hand (driver's side) corner of your front windshield. If you forget your permit, contact Access Services BEFORE pulling in to your lot. 

Lot 46 residential permit holders MUST park in the designated residential permit parking area only on the third level or higher in the structure. If you are found parking on a lower level or in a non-designated area, the permit holder may receive a citation.

If your Case ID does not allow you to access your parking structure, please call Access Services immediately (216.368-2273), and we will correct the situation. 

If your gate card for lots 29 or 53 malfunctions, pull a visitor's ticket and bring both your gate card and your ticket to Access Services for validation. If you cannot make it to Access Services the same day, request a due bill upon exiting. Never under any circumstances, pay the attendant. We are unable to refund these payments. If you receive a due bill, bring it to Access Services within five calendar days to get it waived. If we receive it after the 5th day, you will be obligated to pay the due bill in full. Please note that after seven calendar days, it will escalate to a full violation fine that cannot be appealed or waived.

After-hours access is from 4:30 pm until 7:30 am Monday through Friday. If you remain in the lot after 7:30 am, you will be ticketed. The last time you can enter all CWRU lots is 3:00 am.

After-hours access to gate-controlled lots is not guaranteed. If your gate card does not work, DO NOT PULL A VISITOR TICKET. Simply park in an alternative after-hours lot and contact Access Services during business hours. 

Please discard expired hang tags. Vehicles displaying more than one hangtag may receive a parking violation.

Access Services is located in Crawford Hall, room 18. Business hours are 9 am-4 pm, Monday through Friday. We can be contacted at 216.368-2273 or parking@case.edu.

Hangtags, Gate Cards, and ID Access

Hangtag permits must be hung from the rearview mirror. Tampering with a hangtag may result in towing, a $100 fine, and loss of parking privileges. Permits follow the owner and may be used in an owner's other cars or rental cars. Hangtags may not be sold. Replacements cost $25 for those using CWRU ID access and $50 in lots without CWRU ID access. Gated lots require a programmed card or university ID. Replacement gate cards or IDs cost $25.

Disability Parking

Permanent

Handicap parking spaces are available for faculty, staff, students, and visitors with disabilities. Employees with disabilities receive space in their chosen lot. Other reasonable accommodations are made upon request. Faculty and staff must provide certification of disability from the university's Office of  Equality. Students must provide certification from Disability Resources Services.

Temporary

A student or staff member who needs to park closer because of injury or temporary disability may request reassignment to the lot that will best serve their needs. Disability Resource Services certifies students who require temporary accommodation. University Health Services certifies faculty and staff for the same.

Parking Enforcement

Case Western University Security and Police enforce parking regulations. Lot manager SP Plus distributes violation notices in lots just off-campus. SP Plus processes all tickets.

Appeals Process

Citations must be appealed to SP Plus within 10 days. Non-permit holders must include the penalty fee with the appeal. Permit holders are not required to do so. The SP Plus administrator rules on the appeal. Denied appeals can be heard by the Parking Appeals Committee.

Bus Services

Circle Link buses transport employees, students, and visitors to reach university Circle institutions. The service runs every 23 minutes from 6:15 am to 5:30 pm, Monday through Saturday and every 35 minutes from 12 pm to 5:30 pm on Sunday. Bus route schedules and maps are available at various locations. Other transportation options are also available.