UTech C.A.R.E. Center | University Technology, [U]Tech

UTech C.A.R.E. Center

We're here to help. Visit the UTech@KSL C.A.R.E. Center for in-person assistance.

Visit the Customer Assistance Resources and Education (C.A.R.E.) Center for technology help.

The UTech C.A.R.E. Center @ KSL (Kelvin Smith Library) offers walk-up technical support to members of the university community. Visitors may ask questions, receive consultation or check-in machines for repair by our on-site team.

Visit the Ingenuity Bar for quick evaluation of incident or service requests. An analyst will assess the situation and give you feedback on the steps necessary to correct the issue.

KSL C.A.R.E. Team

Tori Finnick
Engineer 1

Ellhoussain Baghach
Technician 4

Jack Hallisy
Technician 4

Tao Pan
Technician 4

Alex Senik
Technician 4

Scott Tomer
Technician 4

C.A.R.E. Center

The [U]Tech C.A.R.E. Center is open for drop-offs and pick-ups.

Winter Break
Dec 18 - Jan 10
M: 9:00 a.m. - 4:30 p.m.
T: 9:00 a.m. - 4:30 p.m.
W: 9:00 a.m. - 4:30 p.m.
Th: 9:00 a.m. - 4:30 p.m.
F: 9:00 a.m. - 4:30 p.m.
S: Closed
Su: Closed
Dec 23 - Jan 1: Closed

Spring Semester Hours
M: 9:00 a.m. - 6:00 p.m.
T: 9:00 a.m. - 6:00 p.m.
W: 9:00 a.m. - 6:00 p.m.
Th: 9:00 a.m. - 8:00 p.m.
F: 9:00 a.m. - 6:00 p.m.
S: Closed
Su: Closed

Ingenuity Bar

The Ingenuity Bar assesses and assists with immediate technology needs.

Winter Break
Dec 18 - Jan 10
Last appointment at 4:00 p.m.
M: 9:00 a.m. - 4:30 p.m.
T: 9:00 a.m. - 4:30 p.m.
W: 9:00 a.m. - 4:30 p.m.
Th: 9:00 a.m. - 4:30 p.m.
F: 9:00 a.m. - 4:30 p.m.
S: Closed
Su: Closed
Dec 23 - Jan 1: Closed

Spring Semester Hours
Last appointment at 4:30 p.m.
M: 9:00 a.m. - 5:00 p.m.
T: 9:00 a.m. - 5:00 p.m.
W: 9:00 a.m. - 5:00 p.m.
Th: 9:00 a.m. - 5:00 p.m.
F: 9:00 a.m. - 5:00 p.m.
S: Closed
Su: Closed

C.A.R.E. Center Location

Kelvin Smith Library
11055 Euclid Avenue
Lower Level
Cleveland, OH 44106