Alumni Access - KBA 79120

Note: Alumni who also held a staff or faculty position at CWRU, refer to the Alumni Email Account Policy.


The proud alumni of Case Western Reserve University have complimentary access to many IT products and services after they graduate.

Setting up and accessing online tools and resources.

Many tools and services at Case Western Reserve University require a username and passphrase, including CWRU Connect and your free @case.edu email account. Each CWRU alumnus has a unique username (CWRU Network ID) and passphrase. Your CWRU Network ID is your unique identifier for life and does not change as you transition from student to alumnus. If you do not have your CWRU Network ID or if you have forgotten it, please choose from the following options:

  • If you have not used your passphrase in one year or more but you know your CWRU Network ID, please change your passphrase at: its-services.case.edu/my-case-identity/passphrase/change.
  • If you no longer know your passphrase, you may reset it at its-services.case.edu/my-case-identity/passphrase/reset/. For assistance changing or resetting your passphrase, please contact the UTech Help Desk at 216.368.HELP (4357).
  • If you do not know your CWRU Network ID, please contact the UTech Help Desk at 216.368.HELP (4357) and request your CWRU Network ID for alumni access. In most cases, you will already have a CWRU Network ID assigned, they just didn't know how to send it to you! If not, one will be generated for you once you have been verified as an alumnus of the university.

Once you have your CWRU Network ID and passphrase, please proceed to webmail.case.edu and use your credentials to authenticate to the CWRU Single Sign-On (SSO) window. Once you have successfully authenticated, you will be redirected to the Gmail web interface.

You will have options on how to set up your account which are entirely up to you. Please note that you have the option to view all email delivered to your @case.edu email account via webmail.case.edu OR you may "forward" it using one of the options to any other email address of your choice. These settings can be changed at any time.