Opting-out of the Rave Alert System - KBA 91474

Concept

By default you have been entered into the Rave Alert Emergency Notification system. Participating in Rave Alert is voluntary. However, because this is an important campus safety feature; all students, faculty and staff members are urged to participate in the program. If a member decides not to participate, he/she must positively indicate this by utilizing the Rave opt-out option. Opting out is available only for text messages to a student, faculty, or staff member’s personal cell phone or email messages to a personal email account. You may not opt-out of emails to university accounts or text messages to university-provided cell phones.

Users who choose to opt-out will receive no Emergency Broadcast Alert messages from the university.

To opt-out of mobile phone messages, you can delete the mobile phone number from your Rave profile at www.getrave.com or text STOP to 67283 or 226787 from your registered mobile phone.

Use the STOP command with caution as this will block delivery of all Emergency Broadcast Alert messages.

Procedure

To begin, log in to your Rave profile at www.getrave.com.

CWRU Single Sign On Screen

 

  • From the Single Sign-On page, enter your CWRU Network ID and password and click the Login button.
RAVE Control panel screen
  • To opt-out of Voice Messages being sent to your mobile telephone, click the Edit button.

Note: If you are subscribed to voice messages, a green icon will appear next to "Confirmed" in the Mobile Phones block.

RAVE mobile contact input screen
  • Uncheck the Enable Voice Message Delivery option.
  • Click the Continue button.
RAVE mobile screen choose carrier screen
  • From the Confirm Carrier page, click the Continue button again.
  • Click the Done button.
RAVE Control panel screen
  • To opt-out your mobile telephone from all text emergency broadcast messages, click the Delete button to the right of the telephone number.
RAVE confirmation to delete mobile number
  • Click the Delete button to confirm the removal of your mobile contact number.
RAVE control panel successfully deleted mobile number
  • The banner messages on the My Account page will confirm that your number was deleted.
RAVE Voice Only Line Contacts opt out screen
  • To opt-out of Voice Only Line Contacts, click the Delete button to the right of the telephone number to remove it.
RAVE delete land line contact screen
  • Click the Delete button to confirm the removal of your land line (voice only) contact number.
RAVE Successfully opted out land line screen
  • The banner message on the My Account page will confirm that your number was deleted.
RAVE Control panel no contacts on file screen
  • You cannot remove your Registration email address from the Rave system.
  • To opt-out of email notifications to Preferred email addresses, click the Delete button to the right of the address.
RAVE conform delete email contact information screen
  • Click the Delete button to confirm the removal of your email address.
RAVE dashboard all contacts opted out
  • The banner message on the My Account page will confirm that your email address was deleted.
  • Click the Log Out link when finished.

End of Procedure.