After a payment is made, a financial hold is not released immediately. A holding period may apply depending on the payment method used to clear the outstanding balance. Although there is no holding period for guaranteed funds, 529 or College Savings Plan payments, or financial aid, the hold is not automatically released the same day. For same-day release, please contact our office at studentaccounts@case.edu or 216.368.2226.
The table below provides examples of the date on which a financial hold is automatically released, based on the payment method used. Please note that certain payment methods may include an additional processing fee.
Calendar days are provided as an estimate of business days.
If a financial hold is not automatically released after the payment holding period, please contact our office at studentaccounts@case.edu or 216.368.2226 to request an account review.
| Payment Method | Holding (Waiting) Period | Date Payment Posted in SIS | Date Hold is Auto-Released |
|---|---|---|---|
| Guaranteed funds *: | 0 calendar day hold | November 1 | November 2 |
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| 529 or College Savings Plan | 0 calendar day hold | November 1 | November 2 |
| Financial Aid, including student loans | 0 calendar day hold | November 1 | November 2 |
| Electronic Check (E-Check) via CWRUpay | 7 calendar days hold | November 1 | November 8 |
| Mailed Personal Check | 12 calendar days hold | November 1 | November 13 |
* These payment methods may have a bank or processing fee. For example, Debit/Credit Card via CWRUpay will incur a 2.95% fee for domestic card payments, and 3.95% fee for international card payments; both will be subject to a $3 minimum fee. The non-refundable service fee is assessed by the credit card processing agent.