Contact Us

We invite students (current, former, and prospective) to explore the website for information pertaining to your question.  For payment address, please see Payment Options.  

If you have questions, concerns, or unable to locate the information requested, please use one of the contact methods listed.  Please provide or have available the student's 7-digit student ID number.  

Hours

Monday through Friday 
8:30 a.m. to 5:00 p.m. 

Closed on University Observed Holidays.


Student Accounts (Tuition and Fees):

Email:  studentaccounts@case.edu
Phone:  216.368.2226
Zoom:  Staff will be available through Zoom with Virtual Open Office Hours, Tuesdays and Thursdays from 10:00am - 2:00pm EST. No appointment necessary. 

 

Student Loan Repayments (Loans held by CWRU):

Email:  loans@case.edu
Phone: 216.368.5931

 


Staff Directory