Please include the 7-digit Student ID number in all correspondence for a prompt response. Federal privacy regulations require that questions specifically about students can only be asked by students or their Authorized Users. Authorized Users may have Academic and/or Financial access. If you are a parent or other payer on a student's account, the student must establish you as an Authorized User with Financial access in order for your questions to be answered. Please see instructions in the SIS Financial User Guide.
The table below shows a list of common fees and transactions on a student's account. It is not meant to include all fees and transactions on a student's account. Tuition and fees may be subject to change without prior notice. Tuition, room rates, and board rates are made available after approval by the university's Board of Trustees.
Questions about specific line items on a student's account, please use the contact information as listed. For items not listed in the table, please contact studentaccounts@case.edu or 216.368.2226 for assistance.
Qtre: These charge items are considered qualified tuition and related expenses (Qtre) for IRS Tax Form 1098-T (Tuition Statement) Box 1 reporting.
Nqtre: These charge items are considered non-qualified tuition and related expenses (Nqtre) for IRS Tax Form 1098-T (Tuition Statement) and are not reported in Box 1.
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1st Day E-Book
Description: 1st Day E-Book is a program for selected courses participating in the First Day® inclusive access program. The materials for the course(s) are available in digital format through the LMS, and the cost will be reflected on the student account as a ‘1st Day E-Book' course materials fee. Students who do not wish to participate in the program can choose to opt out within Canvas by the add/drop deadline for each semester. Opting out is not recommended and may make it more complicated to complete required assignments. Please visit the Barnes and Noble University Bookstore for more information.
Contact: firstdaysupport@bncservices.com or 844-932-6657
Academic Course Fees
Description: Academic Course Fees are associated with specific courses a student is enrolled in during the term. These are additional fees or charges from a department. Please visit the Schedule of Classes for more information.
Contact: studentaccounts@case.edu or 216.368.2226
Activity or Student Fee
Description: An Activity Fee is a required fee to fund student organizations, initiatives, publications, and programming. Similarly, a Student Fee is a required fee to fund student programming.
Contact: studentaccounts@case.edu or 216.368.2226
Board (Meal Plan)
Description: Board charges, also referred to as "meal plan," are based on the student's meal plan selection. Meal plan options, including rates, can be found at the Dining Services website.
Contact: mealplan@case.edu or 216.368.5844
Bookstore Bucks
Description: Bookstore Bucks is a program that allows undergraduate students to charge textbooks and academic supplies, up to $800 per semester (subject to change), directly to their student account. Please visit Barnes and Noble University Bookstore for more information.
Contact: auxiliary@case.edu or 216.368.5844
CaseCash
Description: CaseCash is a declining balance tender loaded on a student's CaseOneCard. It may be used at a variety of food and non-food locations both on and off campus, including the University Bookstore. $1 in CaseCash equals $1 of purchasing power. CaseCash included in the meal plan is deposited into the student's account at the beginning of the semester. Additional CaseCash can be added throughout the semester and charged to the student's account. Additional information is available at the Dining Services website.
Contact: mealplan@case.edu or 216.368.5844
Disability Insurance
Description: Certain programs require disability insurance. Please contact the academic program for additional information.
Contact: Academic Program
E-Check Payment
Description: An E-Check Payment is an electronic payment submitted by the student or their SIS financial authorized user. It is also known as an electronic check or ACH Automated Clearing House payment. For additional information, please visit our Payment Options page.
Contact: studentaccounts@case.edu or 216.368.2226
Financial Aid
Description: Financial Aid may appear as Anticipated Aid or actual credits on a student's account. Anticipated Aid is a pending financial aid item that is expected to disburse to the student's account after aid requirements (such as acceptance or completed loan documents) are met. Disbursement begins on July 1st for the summer term and the first day of classes for fall and spring semester. This includes scholarships, grants, fellowships, and loans.
Contact: financialaid@case.edu or 216.368.4530
Graduate Student Council Fee
Description: Graduate Student Council Fee is a required fee charged to all graduate and professional students to support the Graduate Student Council. Prior to academic year 2025, the Graduate Student Council Fee was included as part of the Graduate Activity Fee for those students in the School of Graduate Studies. Starting in academic year 2025, the Graduate Student Council Fee was separated from the Graduate Activity Fee. The Graduate Activity Fee was replaced with the Graduate Student Fee.
Contact: studentaccounts@case.edu or 216.368.2226
Late Fee
Description: A Late Fee is a charge to the student's account for past-due charges. Past-due charges are charges that are not paid by the stated due date. Past-due accounts may also be subject a financial hold, which could prevent a student from registering for classes and receiving their official transcript and/or diploma/certificate.
Contact: studentaccounts@case.edu or 216.368.2226
Late Registration Fee
Description: A Late Registration Fee is charged to the student's account when the student registers after the first day of classes. If a student has extenuating circumstances outside the normal registration procedures and guidelines, the student can complete a late registration fee petition.
Contact: registrar@case.edu or 216.368.4310
Loans
Description: Accepted Loans may appear as Anticipated Aid or actual credits on a student's account. This includes Direct loans, Parent PLUS, PLUS, and private loans.
Contact: faloans@case.edu or 216.368.4530
Matriculation Fee
Description: Matriculation Fee is a required fee for first-time degree-seeking undergraduate students. Supports orientation activities and first year programming and events.
Contact: studentaccounts@case.edu or 216.368.2226
One to One Fitness Membership Fee and Sales Tax
Description: One to One Fitness Membership Fee is a fee automatically charged to enrolled graduate and professional students each semester for membership at the One to One Fitness Center, at a discounted rate. Sales Tax is charged using the current sales tax rate. Students can opt-out (waive) by the stated tuition due date for each semester through the self-service option in the Student Information Systems (SIS). Students must opt-out every semester. To opt-out after the stated tuition due date, students must send an email to One to One Fitness Center. The Sales Tax is removed when the One to One Fitness Membership Fee is waived.
Contact: onetoone@case.edu or 216.368.1121
Parking Permit
Description: Parking Permit is a charge processed by Access Services for those students who elected to charge (bill) their Student Parking Permit to their SIS student financial account.
Contact: access@case.edu or 216.368.2273
Payment
Description: A Payment is a transaction posted by the Cashier's Office for a mailed check, cash payment, or direct bank wire received by the university.
Contact: studentaccounts@case.edu or 216.368.2226
Room Charges
Description: Room charges are based on room selection and assignment. Rates can be found at the University Housing website.
Contact: housing@case.edu or 216.368.3780
RTA Transportation Fee
Description: RTA Transportation Fee is a fee automatically charged (billed) to undergraduate students and graduate/professional students (except those students explicitly in online programs, programs outside of Cuyahoga County, and CWRU employees eligible for the Tuition Waiver Program) for an RTA Pass. The fee is removed from the SIS financial account for CWRU employees, including retired CWRU employees, when the tuition waiver is posted to the SIS financial account. The RTA Pass enables unlimited use of public transportation services, operated by the Greater Cleveland Regional Transit Authority (RTA), during the semester. Additional information is available at the Access Services website.
Contact: access@case.edu or 216.368.2273
Student Medical Plan
Description: Most CWRU students are eligible for the Student Medical Plan. The Student Medical Plan Fee is automatically charged (billed) to eligible students enrolled in 1.0 credit hour or more per semester (Fall/Spring). The Student Medical Plan provides coverage for preventive care, medical and mental health services, prescriptions, discount dental and vision. The Plan is insured by Aetna Life Insurance Company (Aetna).
The Student Medical Plan may be waived under certain conditions. Please visit the Student Medical Plan website for waiver criteria and instructions to waive this fee. The annual waiver will apply to both fall and spring semesters if completed by the fall semester tuition due date. If the waiver is completed after the fall semester tuition due date, the waiver must be re-submitted for the spring semester.
Students in programs that are entirely online, certain exchange/visitors from other universities, and CWRU employees eligible for the Tuition Waiver Program are not eligible for the Student Medical Plan. The fee is not charged (billed) to the student’s SIS financial account for programs that are entirely online and certain exchange/visitors from other universities. The fee is removed from the SIS financial account for CWRU employees, including retired CWRU employees, when the tuition waiver (HR) is posted to the SIS financial account.
Cooperative Education students must submit a request to the Student Medical Plan department to request enrollment in the Student Medical Plan. The fee is then charged (billed) to the student’s SIS financial account.
Contact: medicalplan@case.edu or 216.368.3049
Study Abroad
Description: If a student is in a study abroad program, charges related to the study abroad program may be posted (billed) to a student's account. Please visit the Office of Education Abroad for more information.
Contact: studyabroad@case.edu or 216.368.2517
Tuition
Description: Tuition charges vary by program of study and number of enrolled credit hours. Tuition for each program is listed at Tuition + Fees.
Contact: studentaccounts@case.edu or 216.368.2226
Tuition Deposit
Description: Admitted students may be required to pay a nonrefundable commitment deposit. The deposit will be credited to the student's account and reflected on the first term's billing statement.
Contact: studentaccounts@case.edu or 216.368.2226
Tuition Waiver (HR)
Description: Tuition or education benefits are administered by Human Resources Benefits Administration. Employees (faculty and staff), including their spouse and dependents, may be eligible for education benefits. Education benefits forms must be completed each semester and submitted before the first day of classes. A tuition waiver will be posted as a credit to the student's account after the first day of classes.
Contact: tuition-waiver@case.edu or 216.368.6964
Visa, MasterCard (MC), Discover, American Express (AMEX)
Description: Visa, MasterCard (MC), Discover, or American Express (AMEX) are a debit or credit card payment submitted by the student or their SIS financial authorized user. For additional information, please visit our Payment Options page.
Contact: studentaccounts@case.edu or 216.368.2226
Institutional Charges (T4-I)
These items are considered institutional charges per federal aid guidelines. When Federal Aid is disbursed to the student's account, the university is permitted to automatically apply the federal aid to these charges.
Non-Institutional Charges (T4-NI)
These items are considered non-institutional charges per federal aid guidelines. With prior authorization (permission) from the student, the university is permitted to apply excess federal aid (federal aid minus institutional charges) to these non-institutional charges. Students may grant prior authorization (permission) by completing the Excess Aid Permission in SIS prior to the financial aid disbursement. When Excess Aid Permission is not on file, excess federal aid may be refunded and the student will need to make a payment (online, mailed, or in-person) for the non-institutional charges separately.