SIS Financial Hold and Removing a Hold
A financial hold (code starting with "B") may be placed on a student record that restricts access to university services, including registration, official transcripts, and/or diploma.
Following are the most common financial holds and how to remove them.
|Code||Reason for Hold||Services Impacted||How to Remove Hold|
|B01||Past-due student account||Initial Registration, official transcript, and diploma||Log in to SIS to make a payment.|
|B02||Past-due student account||Official transcript and diploma||Log in to SIS to make a payment.|
|B04||Student loan exit interview required||Official transcript||Log in to Heartland ECSI to complete exit interview or contact Loans at 216.368.5931 or email@example.com.|
|B08||Account assigned to Collections||Initial Registration, official transcript, and diploma||Log in to Heartland ECSI to make a payment or contact Student Accounts at 216.368.2226 or firstname.lastname@example.org.|
|B11 or B15||Financial Responsibility Agreement||Initial Registration||Log in to SIS and complete the Financial Responsibility Agreement. Instructions can be found at SIS Financial Guide.|
|B17||Not Eligible For Payment Plan||Enrolling in a payment plan||Log in to SIS to make a payment to clear your past due amount. This hold will be removed within 24 hours.|