SIS Hold and Removing a Hold
A hold may be placed on your student record that restricts access to university services, including registration, transcripts, and/or diploma.
Following are the most common holds and how to remove them.
Code | Reason for Hold | How to Remove Hold |
---|---|---|
B01 | Past-due student account | Log in to SIS to make a payment. |
B04 | Student loan exit interview required | Log in to Heartland ECSI to complete exit interview or contact Loans at 216.368.5931 or loans@case.edu. |
B08 | Account assigned to Collections | Contact Collections at 216.368.2226 or collections@case.edu. |
B11 or B15 | Financial Responsibility Agreement | Log in to SIS and complete the Financial Responsibility Agreement. Instructions can be found at SIS Financial Guide. |
REG | Registration advising hold | Please see your academic adviser. |