Refunds due to overpayment (payments/credits exceed charges) will be issued only after all charges are paid in full. Only actual credits (not anticipated aid) in excess of the total charges may result in a refund. Refunds are processed on or after the first day of classes, issued to the student, regardless of the source of the overpayment. The only exception is if the overpayment is the result of a Parent PLUS Loan.
If after all charges are paid and the SIS financial account has a credit balance, we will automatically refund the credit balance if financial aid (grants, scholarships, loans, etc.) are posted to the account. If financial aid is not posted to the account and the SIS financial account shows a credit balance, we will refund the credit balance upon request or separation or graduation from CWRU.
There are two methods of distribution:
- Direct deposit (preferred)
- Mail a check to the student’s current address in the SIS system
By default, credit balance accounts with financial aid will be issued a refund within 14 business days of the posted credits exceeding charges. Mailed checks may take up to three weeks to be received by the student. Students have the option to enroll in direct deposit for tuition account refunds thru SIS. Direct deposit allows the refund to be conveniently delivered into the designated bank account.
If a refund is not received, a stop payment can be initiated10 business days after the original issue date, upon request from the student. A stop payment is placed on the original refund and once confirmed that the check was not redeemed, a new refund is initiated.