Past Due Balance Policy

Delinquent accounts

Accounts (SIS financial account or student loan account serviced by the University) that remain unpaid after the due date are placed on financial hold. The "Past Due Balance" hold or also referred to as "Financial Hold" will prevent the student from participating in registration. This hold also will prevent the release of transcript or a diploma. In addition, past due SIS financial account accounts will be charged a 1.5% late fee during monthly billings starting with the first bill after the payment deadline.

Late fees

Any SIS financial account that remains unpaid after each semester's due date will be charged a late fee during monthly billing cycles at the rate of 1.5% per month.  

Tuition Collections

Students with outstanding SIS financial account balances after the semester's end will find their accounts referred to the Collections Department for accelerated activity.  A collection hold will be placed on their account in the SIS, which will prevent the student from participating in registration, obtaining a transcript, or obtaining a diploma.  In addition, negative reporting to the major credit bureaus will begin to occur.  Any questions concerning a collection account, please contact the Collections Office at 216.368.4308 or via email at collections@case.edu