Residential Network Connectivity Guide

CWRU supports wireless connectivity in residential housing with access options for students and guests. The wireless network is designed for area coverage within buildings and at many outdoor facilities.

How to Connect

Wired network
When available, wired connectivity is preferred over the wireless network. This is related to factors such as reliability, performance, and security. Learn how to connect to the wired network.

Wireless network
The wireless network is a shared resource with protocols designed for fair client usage therefore wireless data speeds are not guaranteed. Various factors can influence wireless performance including location and type of device. Learn how to connect to the wireless network.

What to do if you need help

We understand it's not always feasible to drop what you are doing to spend time troubleshooting your connectivity issues, but it is important to get the most critical information to [U]Tech so we can assist you and others who may be experiencing connectivity issues.

Follow these steps:

  1. Read this guide completely to see if it helps you out.
  2. Call (216) 368-HELP or email the Help Desk at and provide the basics of your connectivity trouble.
  3. Gather information about patterns, such as time of day/week and location, as they relate to the issue.

How to test your network connection

When connected to the CWRU network, visit

Results are dependent on a multitude of factors, but maximum download speeds can reach up to 1000Mbps on the wired or 800Mbps on the wireless networks.

Wired network requirements

All wired devices must be registered in advance. Review these detail instructions for how to do this.

Connected devices must have the following characteristics:

  • 1000Base-T (Gigabit) or 100Base-TX (FastEthernet) network adapter
  • DHCP Support
  • Consistent MAC address (spoofing not supported)

Wireless network requirements

All CWRU wireless networks support the following devices:

  • 802.11ax/ac, 802.11g/n wireless adapters
  • 5Ghz (preferred), or 2.4Ghz frequency band
  • DHCP

Most modern gaming systems, laptops, tablets, and smartphones are capable of these requirements. When purchasing a device, look for "Dual Band" or 5Ghz capability. Many limitations of wireless performance are related to 2.4Ghz connectivity.

Available Wireless Networks


  • Secure network recommended for students/faculty/staff
  • WPA2-Enterprise PEAP/MSCHAPv2 (Username and password)


  • Recommended for visiting students/faculty/staff from participating eduroam institutions
  • WPA2-Enterprise PEAP/MSCHAPv2 (Username and password)
  • Visit the eduroam page to learn more.


  • Secure network available in residential apartments where wired Ethernet is NOT available. Intended for gaming devices ONLY.
  • WPA2-Personal with AES encryption (Pre-shared key)

    The MAC address of your wireless device must be registered to access CaseGaming. Call (216) 368-HELP to register. You will be asked to provide your name, building, network ID, MAC address, and the make and model of the gaming console.

    For assistance locating your MAC address, visit the Network Registration page.


  • Unencrypted open access wireless network
  • Internet service only
  • Recommended for users and devices that cannot connect to CaseWireless or eduroam (e.g. visitors, contractors, Smart TVs)

Can I install my own router?

Personal routers are not allowed. Wireless interference with the CWRU network can degrade performance for other devices on the network.

Smart Home and IoT devices

There is limited support for Smart/IoT devices on campus (Amazon Echo, Google Home, Roku, etc.). Unfortunately many devices do not have the capability to connect to WPA2-Enterprise, such as CaseWireless. For devices that are able to connect, automatic discovery will not work. This means your smartphone will not be able to locate the device through an app. Keep in mind, these devices are designed to work best in homes where everyone in the space has access to them, so strong security isn’t always a requirement for them. Due to lack of connectivity and security controls, [U]Tech does not provide support for these types of devices.

More information

For more information about wireless connectivity please visit