The Department of Music is committed to promoting undergraduate student employment opportunities that can provide valuable work/education experience. Mutually, the department benefits and grows with the vast talents, insight, and enthusiasm students bring to these roles.
We are not currently taking new applications for employment. Keep an eye on our website and Student Employment Application later in the summer – we will post updates when we are ready to accept applications for the 2024/25 school year!
Find more information and resources on the Financial Aid Student Employment page.
Concierge Team Member
Supervisor: Jennifer Wright <jmh207@case.edu>
Direct Report: Music Office + Concierge Assistant
- Description: The student concierge team provides front-line customer service for members and guests of the Department of Music. The student concierge team improves the daily lives of students, faculty, and staff by providing a single source of knowledge for all campus and community information. The student concierge team will provide office coverage, project assistance, and other temporary needs, including Recital Class attendance, campus visits, open house programs, audition days, information fairs, and more. Promote concerts and events.
- In-Office Hours: Weekday business hours. The schedule may fluctuate depending on campus and department activities.
Who we're looking for: Individuals with a friendly and personable demeanor, excellent customer service skills, and knowledge of campus policies and procedures. Must be a team player, available to work flexible hours, interact with the general public positively and professionally, and exhibit professional and courteous behavior.
Music Office + Concierge Assistant
Supervisor: Jennifer Wright <jmh207@case.edu>
- Description: Oversees various administrative tasks and support functions within the music office. This role involves a blend of organizational, administrative, and interpersonal skills, ensuring that the music office runs smoothly and efficiently. When not assisting the music office, the concierge assistant will connect with students, faculty, and staff to provide direct support or make a referral to a campus resource. [Administrative Support] Organize and maintain office files, calendars, records, and databases. Handle correspondence, including emails and phone calls. Serve as a point of contact for student concierge team members. Assist with training and provide information about office services and policies. [Events] Assist in planning and organizing events, activities, and campus visits. Coordinate logistics such as venue/space booking, supplies, and refreshments. [Recruitment] Support undergraduate recruitment initiatives and attend open house programs, audition days, campus visits, information fairs, and special events. [Marketing/Publicity] Assist in the development and execution of marketing strategies to promote concerts and events. Develop content for publicity materials, including flyers, posters, event descriptions, programs, news stories, e-communications, etc. Manage and update social media accounts. Create engaging posts, stories, and updates to increase follower engagement and promote events. Create layouts for marketing materials using design software (Canva). Ensure brand consistency across all marketing collateral.
- In-Office Hours: Weekday business hours. The schedule may fluctuate depending on campus and department activities.
Who we're looking for: Energetic students with excellent work ethic and attention to detail. Must enjoy working with the public, demonstrate strong customer service skills, solve problems quickly and courteously, understand operations support, and possess strong organizational skills. Must interpret maps, office manuals, college publications, system reports, and draft/proof emails. This organized multitasker will manage posting across social media channels, thrive in a fast-paced environment, and possess sharp writing skills. Competency in Microsoft Word and Excel, excellent understanding of social media, and familiarity with design/content creation tools are a plus. This position uses online resources such as Google Workspace and Canva Design, frequently works at a desk, and occasionally reaches, kneels, lifts, and moves equipment, furniture, and office supplies. The successful candidate will uphold standards of confidentially set by university policies. This elite position often lasts beyond two semesters with increasing responsibilities.
Music Operations + Events Team
Supervisor: Nicholas Strawn <nas158@case.edu>
- Description: This position combines building monitor, ensemble staff, and events team. Assist with facilities operational activities, ensemble rehearsals, and concert preparation. Provide support services during performances and special events on campus. Follow/enforce policies, ensure smooth building operations, lock/unlock rehearsal rooms, conduct room checks, report maintenance issues, communicate daily, and assist with projects as needed. Specific assignments could include percussion representation (typically a percussion major) and staff lead (assistant to supervisor).
- Hours: Flexible afternoon, evening, and weekends as scheduled. Each student must be available to work at least two 2-4 hour shifts per week, during the same shifts each week, with rotating Friday evenings. Live concerts and events will supplement the regular weekly hours, up to an additional 4-8 hours per week during peak performance season. Hours vary depending on the calendar of events and staff availability.
Who we're looking for: Motivated students to assist with daily operations (weekly rehearsal set-up/breakdown, music library management for ensembles, building security, etc.) and to support live events (stage management, front/rear of house duties, guest experience, etc.). Team members must enjoy working with the public, demonstrate excellent customer service skills, and understand performance etiquette. This position requires leadership, responsibility, professionalism, dependability, and punctuality. Team members must remain on-site for the entire assignment, wear appropriate attire, have a welcoming presence, and attend mandatory training sessions.
AV Technician
Supervisor: Nicholas Strawn <nas158@case.edu>
- Training provided by Graham Rosen, Audio Recording Engineer, and Ken Wendt, IT Coordinator
- Description: Provide audio recording and live stream services for ensemble concerts, student recitals, and recording sessions. Move equipment during events, demonstrate equipment to users, and complete post-production work. Coordinate weekly (with supervisor) for assigned work and provide updates on completed work. Students may pair this position with the Operations/Events Team or Computer Lab Monitor.
- Hours: Flexible evenings and weekends (cover events as needed). Events are typically more frequent toward the end of each semester (Fall: Oct-Dec/Spring: March-May). Time commitment per concert or recital is approximately 2-4 hours.
Who we're looking for: Reliable students eager to learn (knowledge of fundamental recording techniques is preferred but not required). This position is responsible for setting up, installing, operating, testing, and troubleshooting audio microphones, speakers, projectors, monitors, recording equipment, and cables/wires. With guidance from the professional audio engineer, students will perform proper line and sound checks (volume settings, comping, mixing, and mastering), adjust levels as needed, note any faulty/broken equipment, organize equipment for the next service, and properly clean/store equipment. This position requires responsibility, professionalism, dependability, and punctuality. Individuals must work independently, keep an accurate schedule, arrive on time, meet deadlines, prioritize jobs, and interact with the general public, students, faculty, and other staff members.
Computer Lab Monitor
Supervisor: Ken Wendt <kxw295@case.edu>
- Description: Monitor The Core Mac Computer Lab in Haydn Hall Rm 16, sign out personal recorders and other AV equipment to CWRU affiliates, check returned equipment for damage, notify supervisor of faulty/damaged lab equipment, clean computer monitors and accessories, and organize office supplies.
- Hours: The supervisor will determine open lab hours.
Who we're looking for: Responsible students with working knowledge of computers and printers. Individuals must enjoy working with the public and demonstrate excellent customer service skills. Solid Mac/Apple computer experience and fundamental troubleshooting skills are required. Experience with digital audio technology (Logic Pro X, Ableton, mixers, microphones, interfaces), video technology and editing (DLSR cameras, camcorders, iMovie, Final Cut Pro X, Adobe After Effects), and web editing skills desired.