Get Technology Assistance at the [U]Tech C.A.R.E. Center and Ingenuity Bar at Kelvin Smith Library

Members of the university community can get tech assistance at the [U]Tech C.A.R.E. Center in the Kelvin Smith Library. Beginning today and through September 17, the center will be open during the following hours:

  • Monday through Thursdays: 9:00 a.m. to 8:00 p.m.
  • Friday: 9:00 a.m. to 6:00 p.m.
  • Saturday: 10:00 a.m. to 2:00 p.m.
  • Sunday: Closed

Beginning September 19 and through the remainder of the semester, the center will be open:

  • Monday through Wednesday: 9:00 a.m. to 6:00 p.m.
  • Thursday: 9:00 a.m. to 8:00 p.m.
  • Friday: 9:00 a.m. to 6:00 p.m.
  • Saturday and Sunday: Closed

The [U]Tech C.A.R.E. Center will be closed for Labor Day Monday, September 5.

The Ingenuity Bar in the Kelvin Smith Library, which assesses and assists with immediate technology needs, also will be open during the following times:

  • Monday through Friday: 9:00 a.m. to 4:30 p.m. (last appointment)
  • Saturday and Sunday: Closed

Appointments are strongly encouraged and can be scheduled by contacting the [U]Tech Service Desk at 216.368.HELP (4357). The [U]Tech C.A.R.E. Center and Ingenuity Bar are located on the lower level of the Kelvin Smith Library. A CWRU ID card is required for entry.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu, 216.368.HELP (4357) or visit help.case.edu.