overhead shot of man on a laptop

Cisco Jabber Video is a desktop TelePresence client that enables individuals with a webcam to participate in TelePresence meetings from their Macintosh or Windows computer. Students can download the public version of the Cisco Jabber client for free at Cisco.

Jabber can easily connect with other Jabber users and TelePresence technology, such as Cisco TelePresence Sites (CTS). To dial another Jabber user, enter their user name followed by (faculty and staff) or (students). To call a CWRU bridge or video conference site, enter a ten digit number followed by @, e.g.,

To communicate with video conferencing endpoints that use IP addresses, such as Scopia users and Polycom, Lifesize, Scopia Room and Tandberg units, the Jabber user and other participating endpoints must be able to dial a special bridge number that can be reached by both TelePresence and IP numbers (e.g., and 1.216.754.2102). Email for assistance.

Jabber User Guide


Zoom is the next generation of online video conferencing at CWRU. With Zoom, users experience cloud video conferencing, online meetings, group messaging and a software-defined conference room solution in one, easy-to-use platform.

Zoom allows the university community to host and join unlimited video conferences and calls from computers and mobile devices, offering the best video, audio and wireless screen-sharing experience across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms and H.323/SIP room systems.

For more information and training materials, go to the Zoom page.

Google Hangouts

Six people having a split screen google hangout video session

Google Hangouts enable up to 10 Google users to join a web-based video chat room. Hangouts can be started using the Hangout button in the Chat gadget in or within Google+. Hangouts also can be created in Google Calendar events. Invite anyone with a CWRU or Google account to your Hangout by sharing its URL.

For more information on how to use Google Hangouts, see Google's Hangout Help page