The resources provided in this website will help students prepare to learn remotely and stay connected with their faculty, peers, and the greater CWRU community throughout the teaching/learning remotely period. Use this guide to:
- Ensure your technologies meet recommended technical specifications
- Get help with technologies and remote learning
- Stay connected with the CWRU community
Please note that these resources are constantly being collected and curated; this page and its contents are subject to change.
Recommendations for technologies
[U]Tech has created a list of recommended technologies for successful remote learning.
Device
When choosing a device, the following are recommended minimum specifications to consider, particularly for remote learning.
Operating system
Preferred: Mac OS Catalina 10.15 or Windows 10 or newer
Not recommended: Chrome OS or Linux
Processor
Intel I5 processor or AMD equivalent or better
RAM
8 GB or higher
Hard Drive
256 GB or bigger
Wireless card
Wireless N or better
Camera: built-in or external
720p or greater
Microphone: built-in or external
Other considerations
- Sufficient ports to support all additional peripherals you need, such as webcam or headset
- Any necessary adapters to ensure peripherals work with connections available on your device
- Headset with microphone
Internet connectivity
- Ethernet (wired connection) is most reliable
- High speed internet for synchronous sessions and secure testing
- Preferred: Bandwidth of 10 megabits per second (Mbps) down and 2 Mbps up (or higher)
Get help with technologies and remote learning
[U]Tech has curated resources for several technologies used when learning remotely, including getting started guides, overview videos, and technology-specific best practices.
Canvas
Getting Started for Students
Information on the basics of Canvas
The Canvas Guides
Support resources provided by Instructure, the makers of Canvas
Honorlock
Support resources if a course requires secure testing using Honorlock
Respondus Lockdown Browser and Monitor
Support resources if a course requires secure testing using Respondus
Zoom
Getting Started with Zoom
Information on how to join Zoom meetings and use basic features of Zoom
Zoom Overview for Students
A quick video introduction to the basics of Zoom
Expectations for Zoom Class Sessions
Recommendations for getting the most out of classes held on Zoom
Zoom Troubleshooting Tips and Tricks
Quick tips for troubleshooting issues in Zoom
Additional Support
Contact the [U]Tech Help Desk if you have questions that aren’t answered in the guides, to request a one-on-one consultation, or to get advice for teaching remotely.
Stay connected
Information on how to get connected with technology and others learning remotely at CWRU.
Remote Access Information
Learning and working remotely (from home or another secure location) often brings about a number of technology-related questions
Establishing and maximizing your web connection
Internet connection resources & tips to optimize bandwidth
CWRU social media
Connect through official university social media accounts
Have an idea or would like to share feedback? Please contact us at utech_tlt@case.edu!