Clinic Hours
Monday-Friday 9am*-12pm & 1-4:30pm
* Thursday's 9:30am. Clinics are closed between 12-1pm.
Outside of clinic hours, medical advice is provided by the on-call nurse. A counselor on-call can be reached at any time. All calls are followed-up on the next business day. COVID-related calls are generally followed up on by Health Service staff within 24 hours. Students may also access TimelyCare for in the moment mental health and medical support at timelycare.com/cwru
Care Anytime
- 24/7 Counselor on call at (216) 368-5872
- 24/7 Nurse on Call at (216) 368-2450
- Send a non-urgent message through myhealthconnect.case.edu.
- 24/7 telehealth through TimelyCare for mental health AND medical visits
By Phone
- Health Services: 216.368.2450
- Counseling Services: 216.368.5872
- Medical Plan: 216.368.3049
By Email
- Health & Counseling Services: uhcs@case.edu
- Medical Plan: medicalplan@case.edu
- Student Wellness: studentwellness@case.edu
By Secure Fax
- 1-833-645-0872
Information and Presentation Requests
If you are looking for information on our services and programs, or wish to have someone from the UH&CS speak to your team, please email Melissa Borowski at mxh765@case.edu.
Visit Us
Campus Locations
Health Services is now in three locations. Please double check your appointment information to ensure you are going to the right location, or that your appointment is virtual. If you are unsure of where to go, call (216) 368-2450.
- Counseling Services: 220 Sears Building (map)
- Health Services Clinic B & COVID Vaccine Clinic: 11670 Cornell Cir, Dental Research Building Ground Floor (map)
- Health Services Clinic C: 2124 Cornell Rd., Dental Research Building 1st Floor (map)
Mailing Addresses
Health Services
Case Western Reserve University
University Health & Counseling Services
10900 Euclid Avenue
Cleveland, OH 44106-4901
Counseling Services
Case Western Reserve University
University Health & Counseling Services
10900 Euclid Avenue
Cleveland, OH 44106-7046