Records Request

At this time, we are providing medical and mental health records electronically through secure messaging. Record requests will be processed within 2-3 weeks. If you have concerns or questions regarding this process please email uhcs@case.edu

Medical Records after September 11, 2023

Visit notes for medical visits after September 11, 2023 at UHCS are available to view in myhealthconnect.case.edu. Mental Health records are not currently available to view online. To access these visit notes: 

  1. Login to myhealthconnect.case.edu
  2. Click on Medical Records Tab
  3. Click on view note next to visit

Current and former students, faculty and staff can access these records utilizing their CWRU network ID and pass phrase. If you need assistance with your network ID or passphrase please reach out to the Help Desk at help@case.edu

Immunization Record Request

All immunizations administered by UHCS can be found in myhealthconnect.case.edu.

  1. Login to myhealthconnect.case.edu
  2. Click on the immunizations tab 
  3. Select view details on right hand of screen
  4. If you need a PDF, click on Print on the top right of screen. 

Current and former students, faculty and staff can access these records utilizing their CWRU network ID and pass phrase. If you need assistance with your network ID or passphrase please reach out to the Help Desk at help@case.edu

Immunizations tab on left. Show details box checked on right

Other Records Request

  1. Log into myhealthconnect
  2. Select 'messages', and then 'new message'. Next, 
  3. Select: 'I need a copy of my medical record.' from the list, then press 'continue'.
  4. Indicate on the Information Release Form what documents you would like released and to whom you are releasing the records to, press the send button to submit. 

After request is submitted, please allow 2-3 weeks for processing. 

    When will I receive a copy of my medical and/or mental health record? 

    Please allow at least 2-3 weeks to process all record requests. 

    Whom should I contact if I have questions? 

    If you have any questions, please email uhcs@case.edu.