Frequently Asked Questions

Eligible* students are automatically enrolled in CWRU's Student Medical Plan and the fee has been placed on your account. 

*Per the Student Medical Plan, eligibility is defined as:

  • Students of Case Western Reserve University registered for at least one credit hour, except for virtual and online students. 
  • Persons associated with special programs on the campus of Case Western Reserve University may be eligible as determined by the University.
  • Students of the Cleveland Institute of Art and the Cleveland Institute of Music registered for one or more credit hours.

If you have insurance comparable to the Student Medical Plan, you may waive the coverage. It is each student's responsibility to ensure that their alternate coverage is adequate.

Yes! The waiver form in your MyHealthConnect account is designed to waive the Medical Plan for both the fall and spring term when you are registering for fall term.

Yes! If you are only taking classes in the spring, you will be able to waive the Medical Plan when registering for the spring term. Please note this waiver will only be active for the spring term.

The Student Medical Plan provides coverage throughout the United States. Students are encouraged to see Aetna network providers whether in the Cleveland area or elsewhere. A list of providers can by accessed on the Aetna Student Health website. Students may also print an ID card and review the Plan's coverage and exclusions on this site. Aetna's customer service representatives are available to answer any questions and can be reached at 877-850-6038

Yes! Students enrolled in one or more credit hours are eligible to be seen at Health and Counseling Services.

Yes! As long as the reason is due to a qualifying event.

A qualifying event is described as the follow:

  • Reaching the age limit of another health insurance plan;
  • Loss of health insurance through a marriage of divorce;
  • Involuntary loss of coverage from another health insurance plan.

Learn more about change of status options

No. You will need to pay a prorated amount. To obtain this information, please contact the Student Medical Plan department at 216.368.3049.

If you have any questions or concerns please reach out to the Student Medical Plan Department at 216.368.3049 or

No. Due to HIPPA privacy practices, the university does not allow authorized users other than the student to access their MyHealthConnect account information. Students who wish to waive their student medical plan will need to complete the form themselves.