MyHealthConnect

1. Go to the MyHealthConnect.case.edu website.
2. Enter your network ID and password. (This is provided to you once you enroll at CWRU.)
3. Enter your birthdate and click on the Proceed button.

If you are having trouble with renewing or activating your CWRU network ID, or logging into myhealthconnect, please contact the help desk at 216.368.HELP or help@case.edu. 

Online appointments allow you to schedule a visit with a nurse, clinician, or health care provider, anytime.

To begin, login to myhealthconnect.case.edu and click on the Appointments link, located on the left-hand navigation bar. On the Appointments page, click on the button to Schedule an Appointment. Students who wish to schedule a non-emergency appointment can select their clinic choice and continue on to the next screen.

The Appointment Options page allows you to select the reason for your visit. Once you view the prompts and make your selections, click Continue. Additional screens will appear as you make your selections.

Throughout the appointment-making process, you will be prompted to provide:

• contact information
• a callback number
• a time for your appointment

You may be asked to answer a few questions about your reason for a visit before you can book the appointment.

If you don't find an appointment time that is suitable, you also have the option to call the Health Service staff or choose other appointment options.

After you click on the link to book your appointment, the date and time of your appointment will appear. You also have options to return to the previous page or cancel your appointment prior to confirming the appointment.

If you decide that you don't want the appointment or need to reschedule, you can go back and change the appointment.

One day before your appointment, an e-mail reminder will be sent to your CWRU e-mail address. The sending address for this email will be DONOTREPLY@case.edu.

MyHealthConnect allows you to send and receive secure e-mail messages related to health issues, appointments and other information. To learn more about the Secure Message option, follow these instructions:

1. Login to MyHealthConnect. Click on the link to Messages, located on the left-hand navigation bar. When the new page displays, students have the option to create a new message or view and reply to messages that have been sent to them by their healthcare provider or physician.
2. If sending a new message, students will see a variety of options for e-mailing staff or requesting a prescription renewal. In the Compose Message window, click on Add Recipient and choose from a list of staff members. Type in a Subject and Message, then click the Send button. Your e-mail will be sent securely via the MyHealthConnect e-mail application.
3. Staff also can send secure replies to your e-mails, which you can access when you login to MyHealthConnect. You also will receive a notification in your CWRU e-mail account stating that a secure message has been sent to you, including instructions on how to view it.
4. To read or reply to a secure message which was sent to you, look for the Read It button located under the Subject column. In the message view, you can choose to Reply or Close the message and go back to your secure inbox.

Note: Secure messages only can be viewed through MyHealthConnect and are not accessible through Microsoft Outlook, Google Mail, Yahoo, etc.

MyHealthConnect has an option for viewing your immunization records on file. After you log in, just click on the link to Immunizations on the left-hand menu. A screen will appear with a list of immunization items.

You may print your immunization record by clicking on the link to Print, located at the top right-hand corner of your screen. This will open a new browser window and display the print dialogue box. Click OK to print. Once the page has printed, close the window to return to the immunization record. You can click to log out of MyHealthConnect or choose another option on the left-hand navigation bar.

You can also request the release of your immunization or other medical records by filling out and submitting a Medical Information Request Form.