Records Request

At this time, we are providing medical and mental health records electronically through secure messaging. Record requests will be processed within 2-3 weeks. If you have concerns or questions regarding this process please email healthservice@case.edu

Currently Enrolled Students

Immunization Record Request

  1. Log into myhealthconnect
  2. Click "immunizations", then
  3. Click "Show details", then
  4. Click "Print" at the top right
  5. You can either save a copy or print a copy for your records. 

Other Records Request

  1. Log into myhealthconnect
  2. Select 'messages', and then 'new message'. Next, 
  3. Select: 'I need a copy of my medical record.' from the list, then press 'continue'.
  4. Indicate on the Information Release Form what documents you would like released and to whom you are releasing the records to, press the send button to submit. 

After request is submitted, please allow 2-3 weeks for processing. 

Graduated or Former Students

Graduate or former students will need to complete an Information Release Form. After completing the form, email the form to healthservice@case.edu and attach your request. We will then send the completed request back to you within 2-3 weeks via Box (a secure cloud portal). 

Current Employees

  1. Log into myhealthconnect
  2. Select 'messages', and then 'new message'. Next, 
  3. Select: 'I need a copy of my medical record.' from the list, then press 'continue'.
  4. Indicate on the Information Release Form what documents you would like released and to whom you are releasing the records to, press the send button to submit. 

If you get an error message saying that your account is not found, please email healthservice@case.edu for help. After request is submitted, please allow 2-3 weeks for processing. 

Former Employees

Former employees will need to complete an Information Release Form. After completing the form, email the form to healthservice@case.edu and attach your request. We will then send the completed request back to you within 2-3 weeks via Box (a secure cloud portal). 

    When will I receive a copy of my medical and/or mental health record? 

    Please allow at least 2-3 weeks to process all record requests. 

    Whom should I contact if I have questions? 

    If you have any questions, please email healthservice@case.edu.