Jeri Jewett-Tennant, MPH, MCHES
Assistant Director, Research Concierge Services
The Research Concierge is your navigator to all elements of the CTSC program
The CTSC provides complimentary consultative services to faculty, staff, and investigators at Case Western Reserve University and its affiliated partners: University Hospitals, MetroHealth, Cleveland Clinic, VA Northeast Ohio Healthcare System, Northeast Ohio Medical University, the University of Toledo, as well as to members of nearby community organizations. The Research Concierge works collaboratively across all CTSC programs and can help researchers and potential researchers traverse the complex research ecosystem, and connect with experts, resources and services within the CTSC and beyond.
The types of services offered include:
Welcome Services
Provide educational presentations about CTSC services and programs to groups and welcome consultations for new faculty. Champion translational science to the larger research community, local and national collaborators and the public.
Frontline Services
Triage and funnel requests toward CTSC programs, make referrals to centers, programs, cores, shared services and other resources across CTSC partners and assist with integration support to resolve research concerns.
Research Navigation
Identify research resources, services, programs and/or specialized equipment for investigators. Help navigate complex research infrastructures, interpret and facilitate compliance with research, clinical policies and procedures, and provide introductions to key leaders and staff
Research Development
Identify and promote funding opportunities, and match investigators with specialized faculty expertise for concept development and team science. Act as a primary liaison to address research needs, answer questions, assist with design, analysis, data collection and management plans, ethics considerations and regulatory plans. Identify gaps and create new services to enhance research operations and efficiency.
Download our Research Concierge Navigation Services Flyer.