SPARCRequest

Research Concierge Service

Ellen Divoky, Research Concierge

SPARC Service Request Logo

Welcome to SPARCRequest, the CTSC's new Service Catalog, and the front door to accessing services available throughout our collaborative. Click the "Request a Service" button in the right sidebar to browse CTSC services and begin your request.

NEW! We are tracking requests for CTSC services that are linked in any way to COVID-19 research. When entering a request, use "COVID" in front of the title of the project.

Please use Mozilla Firefox, Google Chrome or Apple Safari browser to access the system. The system is not fully compatible with Internet Explorer.

SPARCRequest Guides

The SPARCRequest User Guide is a live document with full instructions on how to register for an account and request a service project.

The SPARCRequest Service Provider Guide is a live document with full instructions for CTSC service providers to fulfill a request.

Please continue to check back with these guides for periodic updates.

SPARCRequest Support

The CTSC is happy to help with support related questions. Please contact the [U]Tech Help Desk at (216) 368-HELP or sparc-help@case.edu. Please mention that you are using SPARCRequest in order to be triaged correctly.

About SPARCRequest

SPARCRequest (Services, Pricing, & Application for Research Centers), is a web-based research management system developed by the Medical University of South Carolina (MUSC) that provides a central portal to browse and request services from CTSC cores. 

We are actively involved in the development and open governance structure through providing valued feedback and knowledge to MUSC. MUSC has further strengthened our collaboration by inviting us to participate on a supplement to develop a cloud version of SPARC for use at all CTSAs.