COVID-19 Information

Frequently Asked HR Questions are found here

Non-exempt Employee Remote Work Guidelines

Pay Practices during COVID-19: Time Recording Codes (TRC)

Designated Essential Employee Compensation & Benefits Policy

FAQs - Designated Essential Employees on Campus

Temporarily Revised Alternative Work Arrangement Policy

Exempt Staff Compensatory Time Procedures

Return to Campus

Employees Returning to Campus Message

Return to Campus Webpage

Stay Home Order

Essential Employees: If you are essential and required to work on campus, given the stay home order, talk to your supervisor about obtaining a letter from the university to carry with you in case you are questioned while commuting to work.

Supervisors: If you have essential staff reporting to campus, please hand them the document and advise them to carry it with them in case they get questioned while commuting to work.

Final Paycheck

Effective immediately, due to the university’s reduced operations and the Governor’s stay at home order all final paychecks for terminating employees will be direct deposited. If direct deposit is not possible, contact Human Resources at HR Records and the final paycheck will be mailed to the address on file. Changes to the mailing address should be noted on the Personnel Action Form when submitted to HR for processing.

Child Care Resources

For parents looking for see referrals to community and nationwide services (day care centers, family day care home providers, in-home providers, summer programs, etc.) or to do a map-based search of childcare providers that have been approved for Pandemic Child Care, visit the Child Care Resources website.

Remote Learning Resources

Professional and personal development online opportunities are found here.

Impact Solutions

IMPACT Solutions, is offering a special online seminar with facts about the corona virus. The webinar is available on demand. This webinar includes two sections: the first 28 minutes are facts and information about COVID-19 (what are signs and symptoms, how to protect yourself, etc.), while the second part discusses the emotional impact of the virus and how to handle stress and anxiety you might be feeling. To participate in the webinar:

  1. Go to
  2. Click on the orange “Go to member login box”.
  3. At “MEMBER LOGIN”, enter Username. If you don’t remember the Username (Member Login as listed on CWRU Impact Solutions brochure), please call 1-800-227-6007, and they will be happy to provide it.
  4. Click the “SIGN IN” box.
  5. Click on the brown portion of the SPECIAL WEBINAR box, “COVID 19 Facts You Need to Know” (directly under the NEWS ALERT box.)
  6. Click on the “Play” icon to view the webinar. If you prefer to read it, the PDF is linked directly below.

View Daron Larson's webinar here - Calm Is Contagious (Calm is Contagious: Mindfulness Strategies for Responding to COVID 19.)

IMPACT Solutions offers a Financial Resources tip sheet to help protect your financial health during COVID-19.

Suggestions for strategies to help you thrive emotionally and physically are found on this Self Care tip sheet.

CORONAVIRUS - IMPACT Information Guide

Dealing with COVID-19

IMPACT's Online Counseling FAQ

To read more about IMPACT Solutions and the services provided, or to access IMPACT Solutions, please call 1-800-227-6007 or access their website at

Please note that IMPACT Solutions' service covers CWRU benefits-eligible faculty and staff, spouses/partners, household members, dependents living in and away from home, parents and parents-in-law.


The U.S. Citizenship & Immigration Services (USCIS) will no longer be accepting petitions with premium processing per a March 20, 2020 Alert. Petitions and applications under normal processing are still permitted, though could be delayed requiring removal from payroll while change of status is pending with USCIS. For more information, see here or contact the HR Immigration Services Office.

The U.S. Consulates suspended routine visa services. Further information can be found on the State Department Website here.

Other University Resources

University updates and messages are found here.

Guidance on Research Programs are found here.