Expressions of Care

Life can present a variety of challenges personally and professionally. We are dedicated to providing the necessary resources, guidance and training to navigate life's obstacles effectively. Whether it's through individual counseling/coaching via the Employee Assistance Program, access to relevant training programs or open communication channels, we are here to help faculty and staff adapt and thrive. We will help support individual and community well-being. 

AllOne Health

CWRU is pleased to offer AllOne Health (formerly IMPACT Solutions), the university's Employee Assistance and Work/Life Program, which provides free, confidential counseling and referrals to benefits-eligible faculty and staff, as well as their family members and household members 24/7/365. 

Professional phone support is available around the clock on an unlimited basis for you and your family members. Just call 1-800-227-6007. Your call will be immediately answered by a qualified masters/doctoral level mental health professional 24 hours a day, 365 days a year. AllOne Health has 835 providers in Cuyahoga County and 3,907 in the surrounding counties. 

Watch a short video (1:36) about AllOne Health's services. 

Training Programs

The Professional Development Center focuses on the professional and career development needs of Case Western Reserve University staff and faculty. We have put together a series of trainings that focus on skills useful during these times of uncertainty. In addition to PDC led trainings, we have partnered with CWRU's EAP to present additional training programs. Check back for scheduling updates and new trainings, including Career Readiness Workshops! 

Conflict Management Series
  • In Person - Managing Difficult Conversations | Thursday, April 10, 10:15am - 12:00pm
  • Understanding & Responding to Conflict | April 2025 
  • Team Conflict for Supervisors | April 2025
  • Navigating Conflict in the Workplace | April/May 2025
Emotional Intelligence Series
  • Awareness & Regulation | June 2025
  • Empathy & Relationship Management | June 2025
Training Programs with EAP
  • Help! I Can't Stop Thinking | Wednesday, March 12, 1:00 - 2:00pm 
  • Stress Management: Arm Yourself with the Right Tools | March 2025 
  • Resiliency 101 | April 2025 
  • Strategies for Successful Workplace Change | April 2025 
  • Creating a Culture of Engagement | Thursday, April 24, 11:00am - 12:00pm
  • Recognizing and Responding to Employees' Behavior and Mental Health Needs | May 2025

Employee Recognition and Appreciation 

During times like these, employee appreciation becomes more important than ever. Acknowledging hard work, resilience, and dedication helps foster a sense of stability and belonging. Simple gestures - like a heartfelt thank you, public recognition, or small tokens of appreciation - can boost morale, reduce stress, and reinforce a culture of support. 

In addition to the events, check-out other employee recognition resources on the Employee Recognition and Engagement page.

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