Our center focuses on the professional development needs of Case Western Reserve University staff and faculty. While some training sessions are offered in person, most are presented in a virtual format, focused on upskilling and providing tools for professional success to individual contributors and supervisors. Additionally, on-demand training is available.
Employee Training Workshops:
All staff and faculty are welcome to attend any training workshop. Training sessions cover a wide range of professional development topics. Certain classes will count towards our Employee Supervision Certificate, but these classes may be beneficial to non-supervisors, and especially aspiring supervisors.
See the training titles and dates below for our current training offerings. Click the "Training Title" to register for the virtual training session through CampusGroups using CWRU Single Sign-on.
*Does not count towards the Employee Supervision Certificate.
August & September
- NEW: Building Bridges Across a Divided America | Friday, August 30, 12:00 – 2:00pm (In-person)
- Effective Feedback | Tuesday, September 3, 11:00 – 12:00pm (In-person)
- Emotional Intelligence 101 (Awareness & Regulation) | Thursday, September 5, 2:30 – 3:30pm
- Fundamentals for Equal Employment Opportunity | Friday, September 6, 10:00 - 11:00am
- NEW: How to Manage Your Emotions for Better Conversations | Friday, September 6, 12:45 - 2:00pm (In-person)
- The Importance of Well-being as a Supervisor | Monday, September 9, 10:30 - 11:30am
- Termination Policy at CWRU | Tuesday, September 10, 10:30 - 11:30am
- Introduction to Diversity | Wednesday, September 11, 12:00 - 1:00pm
- Emotional Intelligence 201 (Empathy & Relationship Management) | Thursday, September 12, 2:30 - 3:30pm
- Positive Corrective Action Process at CWRU | Tuesday, September 17, 1:00 - 2:00pm
- Introduction to Inclusion | Wednesday, September 18, 12:00 - 1:00pm
- Conflict Management Series: Understanding & Responding to Workplace Conflict | Thursday, September 19, 2:30 - 3:30pm
- Disability Accommodations at CWRU | Friday, September 20, 10:00 - 11:00am
- The Importance of Well-being for Your Team | Monday, September 23, 10:30 - 11:30am
- Safe Zone Training: LGBT+ Allyship in the Workplace | Wednesday, September 25, 10:00am - 12:00pm
- NEW: Building Bridges Across a Divided America | Wednesday, September 25, 2:30 – 4:30pm (In-person)
- Conflict Management Series: Team Conflict for Supervisors and Leaders | Thursday, September 26, 2:30 - 3:30pm
October
- Pregnancy Accommodations at CWRU | Friday, October 11, 10:00 - 11:00am
- HR Policy Overview | Tuesday, October 15, 1:00 - 2:00pm
- Pronoun Workshop | Wednesday, October 16, 10:00 - 11:30am
- Intercultural Communication | Thursday, October 17, 10:30 - 11:30am
- Managing Difficult Conversations at Work | Monday, October 21, 1:30 - 2:30pm (In-person)
- Gender Equality in Higher Education Training | Monday, October 21, 2024, 3:00 - 4:00pm (In-person)
- Immigration Hiring Policies & Processes at CWRU | Tuesday, October 22, 1:30 - 2:30pm
- High Impact Interviewing | Wednesday, October 23, 2:00 - 3:00pm
- Shaping Workplace Culture | Thursday, October 24, 10:30 - 11:30am
- *Overcoming the Imposter Phenomenon | Monday, October 28, 10:30 - 11:30am
- Navigating a Multi-Generational Workplace | Monday, October 28, 2:30 - 3:30pm
- Hybrid Work Culture & Management | Tuesday, October 29, 10:30 - 11:30am
- NEW: Roadmap for the Reorganization Process at CWRU | Thursday, October 31, 10:30 - 11:30am
November
- Employee Onboarding & Orientation at CWRU | Monday, November 4, 10:30 - 11:30am
- NEW: Customer Service Management: Identifying Opportunities for Growth | Thursday, November 7, 10:30 - 11:30am (In-person)
- Motivating & Mentoring Employees | Thursday, November 7, 2:30 - 4:00pm (In-person)
- Religious Accommodations at CWRU | Friday, November 8, 10:00 - 11:00am
- *Individual Strategies to Recognize & Prevent Burnout | Monday, November 11, 10:30 - 11:30am
- Facilitating Collaborative & Productive Meetings | Tuesday, November 12, 10:30 - 11:30am
- Family & Medical Leave Act (FMLA) & Leave of Absence (LOA) Training | Tuesday, November 12, 1:00 - 2:00pm
- Time Management 101 (Goals & Priorities) | Wednesday, November 13, 10:30 - 11:30am
- NEW: Conflict Management Series: Navigating Conflict in the Workplace | Thursday, November 14, 1:30 - 2:30pm (In-person)
- Navigating the Impact of Burnout on Organizations | Monday, November 18, 10:30 - 11:30am
- Time Management 201 (Scheduling, Interruptions & Procrastination) | Wednesday, November 20, 10:30 - 11:30am
- NEW: How to Write an Effective Job Description | Thursday, November 21, 10:30 - 11:30am
- Performance Management Process | Thursday, November 21, 2:30 - 3:30pm
- Preventing Retaliation in the Workplace | Friday, November 22, 10:00 - 11:00am
December
- Delegation & Accountability | Monday, December 2, 10:30 - 11:30am
- Introduction to Active Listening & Sustained Dialogue | Thursday, December 5, 10:30 - 11:30am (In-person)
- Intercultural Inclusion | Thursday, December 5, 2:30 - 3:30pm
- Preventing Sexual Harassment in the Workplace | Friday, December 6, 10:00 - 11:00am
- Employee Onboarding & Orientation at CWRU | Monday, December 9, 10:30 - 11:30am
- Team Building | Tuesday, December 10, 10:30 - 11:30am
By Topic
Special Topics
Employee training workshops offered for a limited-time only:
- NEW: Building Bridges Across a Divided America | Friday, August 30, 12:00 – 2:00pm (In-person)
- NEW: How to Manage Your Emotions for Better Conversations | Friday, September 6, 12:45 - 2:00pm (In-person)
- NEW: Building Bridges Across a Divided America | Wednesday, September 25, 2:30 – 4:30pm (In-person)
Conflict Management Series
- Understanding & Responding to Workplace Conflict | Thursday, September 19, 2:30 - 3:30pm
- Team Conflict for Supervisors and Leaders | Thursday, September 26, 2:30 - 3:30pm
- Managing Difficult Conversations at Work | Monday, October 21, 1:30 - 2:30pm (In-person)
- NEW: Navigating Conflict in the Workplace | Thursday, November 14, 1:30 - 2:30pm (In-person)
Diversity, Equity & Inclusive Practices & Skills
- Introduction to Diversity | Wednesday, September 11, 12:00 - 1:00pm
- Introduction to Inclusion | Wednesday, September 18, 12:00 - 1:00pm
- Safe Zone Training: LGBT+ Allyship in the Workplace | Wednesday, September 25, 10:00am - 12:00pm
- Pronoun Workshop | Wednesday, October 16, 10:00 - 11:30am
- Gender Equality in Higher Education Training | Monday, October 21, 2024, 3:00 - 4:00pm (in-person)
- Navigating a Multi-Generational Workplace | Monday, October 28, 2:30 - 3:30pm
- Intercultural Inclusion | Thursday, December 5, 2:30 - 3:30pm
Performance Management
- Effective Feedback | Tuesday, September 3, 11:00 – 12:00pm (In-person)
- Employee Onboarding & Orientation at CWRU | Monday, November 4, 10:30 - 11:30am
- Motivating & Mentoring Employees | Thursday, November 7, 2:30 - 4:00pm (In-person)
- Performance Management Process | Thursday, November 21, 2:30 - 3:30pm
- Employee Onboarding & Orientation at CWRU | Monday, December 9, 10:30 - 11:30am
Professional Practices & Skills
Management:
- High Impact Interviewing | Wednesday, October 23, 2:00 - 3:00pm
- Shaping Workplace Culture | Thursday, October 24, 10:30 - 11:30am
- Hybrid Work Culture & Management | Tuesday, October 29, 10:30 - 11:30am
- NEW: Customer Service Management: Identifying Opportunities for Growth | Thursday, November 7, 10:30 - 11:30am (In-person)
- Facilitating Collaborative & Productive Meetings | Tuesday, November 12, 10:30 - 11:30am
- Delegation & Accountability | Monday, December 2, 10:30 - 11:30am
- Team Building | Tuesday, December 10, 10:30 - 11:30am
General:
- Emotional Intelligence 101 (Awareness & Regulation) | Thursday, September 5, 2:30 – 3:30pm
- Emotional Intelligence 201 (Empathy & Relationship Management) | Thursday, September 12, 2:30 - 3:30pm
- Intercultural Communication | Thursday, October 17, 10:30 - 11:30am
- Time Management 101 (Goals & Priorities) | Wednesday, November 13, 10:30 - 11:30am
- Time Management 201 (Scheduling, Interruptions & Procrastination) | Wednesday, November 20, 10:30 - 11:30am
- Introduction to Active Listening & Sustained Dialogue | Thursday, December 5, 10:30 - 11:30am (In-person)
Policies & Procedures
Equity:
- Fundamentals for Equal Employment Opportunity | Friday, September 6, 10:00 - 11:00am
- Disability Accommodations at CWRU | Friday, September 20, 10:00 - 11:00am
- Pregnancy Accommodations at CWRU | Friday, October 11, 10:00 - 11:00am
- Religious Accommodations at CWRU | Friday, November 8, 10:00 - 11:00am
- Preventing Retaliation in the Workplace | Friday, November 22, 10:00 - 11:00am
- Preventing Sexual Harassment in the Workplace | Friday, December 6, 10:00 - 11:00am
Human Resources:
- Termination Policy at CWRU | Tuesday, September 10, 10:30 - 11:30am
- Positive Corrective Action Process at CWRU | Tuesday, September 17, 1:00 - 2:00pm
- HR Policy Overview | Tuesday, October 15, 1:00 - 2:00pm
- Immigration Hiring Policies & Processes at CWRU | Tuesday, October 22, 1:30 - 2:30pm
- NEW: Roadmap for the Reorganization Process at CWRU | Thursday, October 31, 10:30 - 11:30am
- Family & Medical Leave Act (FMLA) & Leave of Absence (LOA) Training | Tuesday, November 12, 1:00 - 2:00pm
- NEW: How to Write an Effective Job Description | Thursday, November 21, 10:30 - 11:30am
Workplace Well-being
- The Importance of Well-being as a Supervisor | Monday, September 9, 10:30 - 11:30am
- The Importance of Well-being for Your Team | Monday, September 23, 10:30 - 11:30am
- *Overcoming the Imposter Phenomenon | Monday, October 28, 10:30 - 11:30am
- *Individual Strategies to Recognize & Prevent Burnout | Monday, November 11, 10:30 - 11:30am
- Navigating the Impact of Burnout on Organizations | Monday, November 18, 10:30 - 11:30am
In-person training workshop locations vary across the campus. See the Campus Groups registration page for more information.
On-Demand Training
Special Series
Essentials of Management Series
Building a Culture of Customer Service Series
New: Recorded Workshops
2024 Virtual Employee Training Workshops
Also, employees can watch Past Impact Webinar Recordings online.
Note that on-demand training does not count toward the Employee Supervision Certificate.
Submit Your Suggestions!
We are always making additions to our offerings and welcome your feedback on desired topics. If you have a suggestion for future training topics you may submit them here at any time. Please note this is an anonymous submission. If you require follow up, please email askhr@case.edu with your inquiry.
More Information
Visit our FAQ page to learn more. Reach out to the PDC at AskHR@case.edu with any other questions.