We Are Here For You, Confidentially
Interpersonal conflict and communication problems in the workplace can be challenging and complicated to navigate alone. By coming together with hope for a resolution to your conflict, open dialogue between you and the person you are in conflict with - along with the support of a trained mediator - can help prevent damage between employees and build a bridge toward future collaboration.
Don't wait for conflict to grow; seek assistance today! And one way to get help is through Staff Conflict Mediation Services.
Mediation is a process where a neutral third party (the mediator) helps resolve disputes between two people, facilitating open communication and perspective sharing, and helping employees reach mutually agreeable solutions. Our Staff Conflict Mediation is:
- private and confidential
- voluntary in most situations
- available to staff employees
Learn More
Visit the Professional Development Center Frequently Asked Questions (FAQs) page to learn more and explore answers to common questions regarding Staff Conflict Mediation Services. If mediation does not feel right for you, non-mediation counciling support may be avaiable to you through the unviersity's Employee Assistance Program.
Request Services or Ask Questions
To request or recommend Staff Conflict Mediation Services, please contact the HR Service Center at AskHR@case.edu or 216-368-6964. You need only share your name and CWRU contact information. Once you are connected with a mediator, a discussion of your specific circumstances or questions will be conducted privately with a mediator.