How does mediation work?

A staff member who is experiencing conflict contacts the mediator and asks for a mediation consultation. The mediator will meet privately with the requesting party to determine the nature of the conflict and explore possible options for resolving it. If mediation is desired and appropriate, the mediator will contact the other party to determine their interest in mediation. If both parties agree to mediation, the mediator will explain the process, address any questions or concerns, and coordinate the meeting.