Vaccination Verification

As part of our efforts to protect the health and safety of the campus community, Case Western Reserve is encouraging everyone to confirm their vaccine status via the university’s secure health record system.

Beginning the week of May 3, individual groups—first returning undergraduates, then graduate and professional students, and then faculty and staff—will receive emails with the correct link to their respective parts of the module.

Students who will begin at CWRU after May 30 will receive emails with their links when their start dates draw closer.

Below are step-by-step instructions to access the platform and provide necessary information. You will need to upload a photograph or scan of your vaccination documentation (typically a card) to complete the verification process.

If you have any difficulties using the platform, please contact the U[Tech] Help Desk at 216.368.HELP (4357) or help.case.edu.

If you have specific vaccine- and/or health-related questions, please contact University Health Services at 216.368.2450 or uhcs@case.edu.

Verification Instructions

Before you begin: Take a photo or scan of the front side of your vaccination card and ensure you have access to the file on the device on which you're completing this form.

To submit your verification:

  1. Visit myhealthconnect.case.edu and log in using Single Sign-On (if requested).
  2. Enter your birthdate and select "Proceed."
    Screenshot of CWRU's MyHealthConnect screen that says "Welcome back! To confirm your identity, you must provide the following additional personal information:" and has a dropdown to enter birthdate.

  3. On the page that follows, select "Medical Clearance" from the navigation. (If you're on a desktop, this will be located on the left.)
    Screenshot of CWRU's MyHealthConnect screen that says "Home" followed by "Profile" then "Medical Clearance" then "Appointments"

  4. Next to "COVID," select "Update."
    Screenshot of CWRU's MyHealthConnect screen that says "Clearance" with a line below that says "COVID" and an "Update" button

  5. If you haven't already, take a photo of the front side of your vaccination card.
  6. Select "Upload" and choose your vaccine card image file.
    Screenshot of CWRU MyHealthConnect page that says "COVID-19 US or Non-US Vaccination Card Upload" and then an "Upload" button

  7. Enter the date(s) of your vaccine using the MM/DD/YYYY format and select your vaccine manufacturer from the dropdown menu.* If your vaccine required two doses, be sure to fill out both rows of information.
    Screenshot of CWRU MyHealthConnect page that says "If you did not receive one of the COVID vaccines listed, please leave the entire section below blank." and then has a section for people to fill out the dates/name of their vaccine doses.

  8. Select "Done."
  9. When you've completed these steps, your status will change to "Pending Verification" or “Not Compliant.” Please do not be distressed; a nurse still needs to review your documentation before the entry here will read “Compliant.” This review process can take up to 10 business days.
  10. You can log in at a later date to confirm that your status has switched to "Compliant."

*If you received a vaccine outside the U.S., its name will not appear on the dropdown menu. Please skip that section and upload a photograph of the documentation you received. Reviews of vaccines administered outside the U.S. will take longer than domestic ones; the university will provide broad updates regarding these vaccines later this summer.

Frequently Asked Questions

The vaccine verification site will show "non-compliant" next to your COVID-19 vaccine clearance status until medical staff have completed their review of the information you provided. This process can take up to 10 business days. 

Please know that if you received a vaccine outside the United States, your status will remain "non-compliant” for a longer period of time. The university will provide a broader update about these vaccines later in the summer.

Not at this time. The terms “compliant” and “non-compliant” are programmed by our electronic health record vendor, and cannot be changed independently. For now, our vaccine verification process is voluntary; leaders will be evaluating the extent of participation in the process—as well as evolving public health guidance—to determine whether additional measures are needed.

Case Western Reserve strongly encourages all members of the campus community to be fully vaccinated for COVID-19. Those who have not yet received full dosage can visit case.edu/vaccine to learn more about on-campus options, Ohio’s Get the Shot website to schedule appointments at the Wolstein Center, or the state's vaccine provider dashboard to get contact information for all providers in the state still offering vaccines.

Vaccinations not only protect you from infection, but also those around you—including on our campus. They are available for free and have largely proven to be safe; out of hundreds of millions of doses administered, fewer than 20 individuals have experienced serious side effects. Receiving a vaccine is exponentially safer than driving a car.

If you would like to speak with a medical professional about vaccine safety, please contact University Health Services at 216.368.2450 or uhcs@case.edu

We still ask that you upload your vaccine card or vaccine record, even though the system will not allow you to enter your vaccination dates. If you received a vaccine outside the United States, your status will appear as "non-compliant" for now. The university will provide an update about these vaccines in the summer.

You are welcome to upload your card. Health Services will contact you for additional information.

If you received your vaccine in Ohio, please call Health Services at 216.368.2450 during clinic hours (Monday through Friday, 9 a.m. to 4:30 p.m. ET) for assistance. We can obtain your official vaccination record from the state and enter the information within the vaccine module.

If you received your vaccine outside Ohio, please contact your state’s department of health to get an official vaccination record or a new card. Either can be submitted via our online system.