University Health and Counseling Services

University Health and Counseling Services acknowledges the recent and multiple incidences of mass shootings and violence occurring in the US. Multiple communities have been negatively affected—particularly BIPOC communities.

The police killing of Tyre Nichols and body camera footage are disturbing and upsetting. As you read news stories or view media, you may feel grief, anger, fear, helplessness, and sadness—all of which are valid reactions. UHCS remains committed to creating a campus community that values Black lives.

Students looking for support are encouraged to schedule a same-day appointment by calling 216-368-5872 or web-booking through myhealthconnect.case.edu. Students can also register for BIPOC Support Space via Campus Groups.

Faculty and Staff can find support by calling Impact Solutions at 1-800-227-6007. 

In recent days, we have seen an increased number of CWRU students who have had sudden onset of vomiting and/or diarrhea. These symptoms are often caused by norovirus, a highly contagious but relatively benign viral infection. Norovirus is not the same as SARS-CoV-2, the virus that causes COVID-19.

The most effective way to stop the spread of the norovirus and other gastrointestinal illnesses (“stomach flus”) is to practice good handwashing and hygiene and stay home if you have vomiting or diarrhea. Students with symptoms should remain in their rooms and follow the guidelines here. 

Students experiencing persistent, severe vomiting, diarrhea or stomach pain should call Health Services at 216.368.2450 for immediate medical advice. For medical emergencies, please call 911 off-campus or 216.368.3333 on-campus.

More information about managing your symptoms can be found here and here.

We are currently accepting appointments for all visits, including urgent care, primary care, and sexual health. Visits to Health Services may be virtual or in-person, depending on the service requested. 

In addition, we are now offering free, 24/7 telehealth through TimelyCare for mental health AND medical visits.

Refills: Students who have medications prescribed by UHCS providers, including contraception/birth control, may send a secure message to NURSE Refill to request a refill. Please note that it may take up to 3 business days for staff to respond to these requests. 

Weekends and evenings: Students may call (216) 368-2450 to receive medical advice from a nurse on-call. Please note that wait times for this services may be longer given the current surge of cases in Ohio and Cuyahoga County.

University Health & Counseling Services is no longer seeing patients at the Health Services Building (Clinic A, 2145 Adelbert Rd). 

Clinics are now located in the Dental Research Building at 2124 Cornell Rd. On the Ground & 1st Floor. 

The COVID vaccine clinic is located on the Ground Floor of the Dental Research Building. For up to date hours, please visit the COVID Vaccine calendar. 

If you need to make an appointment or speak with a nurse, please call 216.368.2450. Appointment can also be made online at myhealthconnect.case.edu. 

July 12, 2022

The Cuyahoga County Medical Examiner issued a public health alert on July 12, 2022. This comes after over 30 suspected overdose deaths occurred within the first 12 days of this month. 

Counterfeit pills are becoming increasingly available and are often found to contain fentanyl. Many times, a single counterfeit pill contains a lethal dose of fentanyl. 

For more information on how to obtain tests to determine if a substance contains fentanyl can be found on this website. 

Read the full public health alert