April 14 Message to Graduate/Professional Students: Reminders, Updates and a Volunteer Opportunity

To Our Graduate and Professional School Students:

For many of you, the end of the semester is six to nine days away.

For others, it is soon to begin.

And, for still more, academics are a year-round endeavor.

But for all of you, the past five weeks have been unlike any other at Case Western Reserve.

We appreciate your patience, understanding, and dedication to continuing your programs despite so much disruption. And we continue to send best wishes for your good health and that of your loved ones.

Today we want to offer reminders, updates—and an opportunity to help our health providers:

If You Are Being Tested for COVID-19: Please contact University Health Services during business hours (UHS) at 216.368.2450 or email us at healthservices@case.edu.

If You Are Feeling Ill: Please call UHS at 216.368.2450 during business hours to arrange an initial visit by phone. All students are welcome to call 216.368.2450 24/7 to speak with a nurse on-call for medical advice. If you are currently outside Ohio, you are welcome to call for advice; we also encourage you to contact your local provider if available.

If you have concerns that you may have been exposed to someone who was infected, please know that UHS and/or the relevant health department communicates with close contacts of individuals who test positive for or are likely to have COVID-19. If you have not been contacted, health officials have determined that you are not at increased risk of becoming ill from exposure to that individual.

If you are feeling anxious or overwhelmed: University Health and Counseling Services has pulled together tips, guidance and resources for coping during this unusual time. Counseling also is offering online events tomorrow and Thursday. Check the calendar for additional offerings.

Finally, you can reach a counselor at any time by calling 216.368.5872.

If you live on or near campus and would like to help providers in local hospitals: Volunteer to assemble face shields the county has received from the state. It’s a simple three-step process of connecting the shields to headbands; if interested, please complete this form.

If You Park on Campus: Those unable to make use of their semester permits after the conversion to remote learning can request a pro rata refund using this form. Access Services will process refunds based on a March 22 permit termination date. Processing will take between two and three weeks; Access Services will notify permit holders of status of their requests via email.

With best wishes for the rest of your week,

Lou Stark
Vice President for Student Affairs

Sara Lee, MD
Executive Director for Health and Counseling Services