About COVID-19

What is COVID-19?

Coronavirus disease (COVID-19) is an infectious disease caused by a novel coronavirus, or a new coronavirus that has not been previously identified. The virus causing COVID-19 is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.


People with COVID-19 have reported a wide range of symptoms, appearing anywhere from two to 14 days after exposure. Common symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

For more information on symptoms, visit the CDC's symptoms page.


If you have any of the above symptoms, please:

  • Stay home. 
  • If on campus, students call University Health Services (UHS) at 216.368.2450. Please do not come in. Faculty and staff, or students who are off campus should contact their primary medical providers.
  • If you are working on campus, you also should contact University Health Services at 216.368.2450 or healthservice@case.edu. In addition, you should notify your supervisor that you will not be reporting to work that day.
  • Avoid public transportation.
  • Separate yourself from other people in your home. As much as possible stay in a specific “sick room” and away from other people. Use a separate bathroom, if available. 
  • Limit contact with pets and animals. 

Based on the nature of symptoms, UHS will offer assistance regarding next steps and, if necessary, ask that you provide the names of colleagues in your work area(s) and others with whom you may interacted prior to showing symptoms.

If you do not have a primary care provider, University Health Services’ staff can provide information for local providers when you contact them. In a medical emergency, please call 911 or proceed to the nearest hospital Emergency Department.

UHS will provide guidance regarding the process involved in returning to work, which is informed by the Centers for Disease Control’s guidance and recommendations from local and state public health departments.

For additional information on what to do if you are sick, visit the CDC website.


If you have been exposed to someone with symptoms of COVID-19 (i.e. the individual does not have a confirmed diagnosis), please follow these steps, depending on your location and affiliation with the university: 

  • Students On Campus: Call University Health Services at 216.368.2450. Please do not come in.
  • Students Off Campus and Faculty/Staff: Contact your local health care provider for guidance, and notify the University Health Service at healthservice@case.edu or 216.368.2450.
    • Your health provider will decide whether your symptoms merit an order for a COVID-19 test; either way, please update UHS regarding whether a test is ordered. 
    • If you receive an order, please let UHS know the results when you receive them. (Note: Public health agencies receive notice of all positive COVID-19 tests and follow up with employers as part of their protocols; we ask that you notify UHS directly so that its staff and/or Human Resources can begin contacting those potentially exposed as quickly as possible.)

If someone in your work area tests positive for COVID-19, they should notify the University Health Service by calling 216.368.2450 or emailing healthservice@case.edu. If, through contact tracing, it is determined you were potentially exposed, the university will be in touch with next steps on testing or quarantine measures.