Supervision is a complex combination of soft and hard skills which impact spans from executives to individual contributors. Case Western Reserve University sees supervisor learning and development as a way to continue the excellence of the university at every organizational level. In an everchanging workplace, supervisors are critical to forming the culture that steers the performance and wellbeing of an organization.
Staff and faculty members can receive an Employee Supervision Certificate of completion once requirements below are met:
Employee Supervision Certificate program guidelines
- Attend ten (10) qualifying, live training sessions
- Participate in and remain present for each entire training session (no more than 10 minutes of a training session may be missed to receive participation credit)
- Complete and pass a training assessment for each training session within 30 days of attendance (score 75% or higher)
- Complete all guidelines within three (3) semesters
Below are suggested, example tracks for employees at different stages of their supervision journey. All training sessions can be beneficial to any supervisor at any stage of their career. Employees are welcome to complete any combination of qualifying, live training sessions to complete the program.
Enrollment in the program is automatic with the completion of the first training assessment! Then, within 30 days of completing your final training session you will receive the Employee Supervision Certificate.
- Human Resource Policy Overview
- Fundamentals of Equal Opportunity
- Intro to Diversity
- Intro to Inclusion
- Effective Feedback
- Motivating & Mentoring Employees
- Conflict Management
- Time Management: Goals & Priorities
- Emotional Intelligence: Awareness & Regulation
- Team Building 101
- Human Resource Series: Choose Two
- Policy Overview
- Interviewing & Hiring at CWRU
- Family & Medical Leave Act (FMLA) & Leave of Absence (LOA)
- Termination
- Equity Series: Choose Two
- Fundamentals of Equal Employment Opportunity
- Disability Accommodations at CWRU
- Pregnancy Accommodations at CWRU
- Religious Accommodations at CWRU
- Retaliation
- Importance of Wellbeing as a Supervisor
- Introduction to Diversity
- Employee Onboarding & Orientation Period
- Performance Evaluation Process at CWRU
- Delegation & Accountability
- Facilitating Productive & Collaborative Meetings
- Human Resource Series: Choose Two
- Policy Overview
- Interviewing & Hiring at CWRU
- Family & Medical Leave Act (FMLA) & Leave of Absence (LOA)
- Termination
- Equity Series: Choose Two
- Fundamentals of Equal Employment Opportunity
- Disability Accommodations at CWRU
- Pregnancy Accommodations at CWRU
- Religious Accommodations at CWRU
- Retaliation
- Importance of the Well-being for Your Team
- Gender Equity in Higher Education
- Team Conflict: For Supervisors & Leaders
- Time Management: Scheduling, Interruptions & Procrastination
- Emotional Intelligence: Empathy & Relationship Management
- Workplace Culture: What is Your Office Culture?
Questions? See our FAQ page to learn more about the Employee Supervision Certificate or training sessions. Other training questions should be directed to askhr@case.edu.
New Assessment Rubric
Starting Fall 2023, post-training assessments will be written reflections on the session's content. Assessments will be scored on an 8-point scale. To pass the assessment one must receive 75% or higher (any score 6 or higher will pass). See the scoring rubric below.
| Criteria | Excellent (4) | Proficient (3) | Developing (2) | Limited (1) |
|---|---|---|---|---|
| Concepts | Identify 3 concepts learned from the training with detailed supporting definitions and data | Identify 3 concepts learned from the training with general supporting definitions and/or data. | Identify 2 concepts learned from the training | Identify 1 concept learned from the training |
| Application | Provide 3 detailed applications of how concepts learned will be applied to CWRU work (or past work experience) | Provide 3 general applications of how concepts learned will be applied to CWRU work (or past work experience) | Provide 2 applications of how concepts learned will be applied to CWRU work (or past work experience) |
Provide 1 application of how concepts learned will be applied to CWRU work (or past work experience) |