Supervision is a complex combination of soft & hard skills which impact spans from executives to individual contributors. Case Western Reserve University, sees supervisor learning & development as a way to continue the excellence of the university at every organizational level. In an everchanging workplace, supervisors are critical to forming the culture that steers the performance & wellbeing of an organization.
As part of the Employee Supervision Program, staff and faculty members can receive a certificate of completion once requirements below are met:
Employee Supervision Certificate Guidelines
- Attend ten (10) live training sessions
- Remain present for at least 50 minutes of each of the 10, 60 minute training sessions
- Video camera & participation are strongly recommended
- Complete post-training survey w/ assessment for each session
- Obtain a 75% or higher on each assessment
- Complete all guidelines within three (3) semesters
If you are unsure of where to start, below are suggested tracks for those at different stages of their supervision journey. Note: All training sessions can be beneficial to any supervisor at any stage of their career, these are only suggestions.
- Human Resource Policy Overview
- Fundamentals of Equal Opportunity
- Intro to Diversity
- Effective Feedback
- Motivating & Mentoring Employees
- Conflict Management
- Time Management: Goals & Priorities
- Emotional Intelligence: Awareness & Regulation
- Overcoming Imposter Phenomenon
- Team Building 101
- Human Resource Series: Choose Two
- Policy Overview
- Interviewing & Hiring at CWRU
- Family & Medical Leave Act (FMLA) & Leave of Absence (LOA)
- Termination
- Equity Series: Choose Two
- Fundamentals of Equal Employment Opportunity
- Disability Accommodations at CWRU
- Pregnancy Accommodations at CWRU
- Religious Accommodations at CWRU
- Retaliation
- Importance of Wellbeing as a Supervisor
- Introduction to Diversity
- Employee Onboarding & Orientation Period
- Performance Evaluation Process at CWRU
- Delegation & Accountability
- Facilitating Productive & Collaborative Meetings
- Human Resource Series: Choose Two
- Policy Overview
- Interviewing & Hiring at CWRU
- Family & Medical Leave Act (FMLA) & Leave of Absence (LOA)
- Termination
- Equity Series: Choose Two
- Fundamentals of Equal Employment Opportunity
- Disability Accommodations at CWRU
- Pregnancy Accommodations at CWRU
- Religious Accommodations at CWRU
- Retaliation
- Importance of the Well-being for Your Team
- Gender Equity in Higher Education
- Team Conflict: For Supervisors & Leaders
- Time Management: Scheduling, Interruptions & Procrastination
- Emotional Intelligence: Empathy & Relationship Management
- Workplace Culture: What is Your Office Culture?
Questions? See our FAQ page to learn more about the certificate, employee supervision program, or training sessions. Other training questions should be directed to askhr@case.edu.
New Assessment Rubric
Starting Fall 2023, post-training assessments will be written reflections on the session's content. Assessments will be scored on an 8 point scale. To pass the assessment one must receive 75% or higher (any score 6 or higher will pass). See the scoring rubric below.
| Criteria | Excellent (4) | Proficient (3) | Developing (2) | Limited (1) |
|---|---|---|---|---|
| Concepts | Identifies two or more concepts from the training | Identifies two important concepts from the training | Identifies one important concept from the training | Does not identify any concepts |
| Application | Provides more than one detailed examples on ways to apply concepts from the training to their role | Provides a detailed example on how to apply concepts from the training to their role | Provides a minimal reflection on the application of the training concepts | Does not reflect on how to apply the training concepts to their role |