Employee Supervision Program

Supervision is a complex combination of soft & hard skills which impact spans from executives to individual contributors. Case Western Reserve University, sees supervisor learning & development as a way to continue the excellence of the university at every organizational level. In an everchanging workplace, supervisors are critical to forming the culture that steers the performance & wellbeing of an organization.

As part of the Employee Supervision Program, staff and faculty members can receive a certificate of completion once requirements below are met:

Employee Supervision Certificate Guidelines

  1. Attend ten (10) live training sessions
  2. Remain present for at least 50 minutes of each of the 10, 60 minute training sessions
  3. Video camera & participation are strongly recommended
  4. Complete post-training survey w/ assessment for each session
  5. Obtain a 75% or higher on each assessment
  6. Complete all guidelines within three (3) semesters

If you are unsure of where to start, below are suggested tracks for those at different stages of their supervision journey. Note: All training sessions can be beneficial to any supervisor at any stage of their career, these are only suggestions.

  • Human Resource Policy Overview
  • Fundamentals of Equal Opportunity
  • Intro to Diversity
  • Effective Feedback
  • Motivating & Mentoring Employees
  • Conflict Management
  • Time Management: Goals & Priorities
  • Emotional Intelligence: Awareness & Regulation
  • Overcoming Imposter Phenomenon
  • Team Building 101
  • Human Resource Series: Choose Two 
    • Policy Overview
    • Interviewing & Hiring at CWRU
    • Family & Medical Leave Act (FMLA) & Leave of Absence (LOA)
    • Termination
  • Equity Series: Choose Two
    • Fundamentals of Equal Employment Opportunity
    • Disability Accommodations at CWRU
    • Pregnancy Accommodations at CWRU
    • Religious Accommodations at CWRU
    • Retaliation
  • Importance of Wellbeing as a Supervisor
  • Introduction to Diversity
  • Employee Onboarding & Orientation Period
  • Performance Evaluation Process at CWRU
  • Delegation & Accountability
  • Facilitating Productive & Collaborative Meetings
  • Human Resource Series: Choose Two 
    • Policy Overview
    • Interviewing & Hiring at CWRU
    • Family & Medical Leave Act (FMLA) & Leave of Absence (LOA)
    • Termination
  • Equity Series: Choose Two
    • Fundamentals of Equal Employment Opportunity
    • Disability Accommodations at CWRU
    • Pregnancy Accommodations at CWRU
    • Religious Accommodations at CWRU
    • Retaliation
  • Importance of the Well-being for Your Team
  • Gender Equity in Higher Education
  • Team Conflict: For Supervisors & Leaders
  • Time Management: Scheduling, Interruptions & Procrastination
  • Emotional Intelligence: Empathy & Relationship Management
  • Workplace Culture: What is Your Office Culture?

Questions? See our FAQ page to learn more about the certificate, employee supervision program, or training sessions. Other training questions should be directed to askhr@case.edu. 

New Assessment Rubric

Starting Fall 2023, post-training assessments will be written reflections on the session's content. Assessments will be scored on an 8 point scale. To pass the assessment one must receive 75% or higher (any score 6 or higher will pass). See the scoring rubric below.

Criteria Excellent (4) Proficient (3) Developing (2) Limited (1)
Concepts Identifies two or more concepts from the training Identifies two important concepts from the training Identifies one important concept from the training Does not identify any concepts
Application Provides more than one detailed examples on ways to apply concepts from the training to their role Provides a detailed example on how to apply concepts from the training to their role Provides a minimal reflection on the application of the training concepts Does not reflect on how to apply the training concepts to their role