Core administrators and their staff are responsible for managing all aspects of a core. This includes maintaining the services and resources offered, managing requests and reservations, completing billing events, running reports and managing settings as needed.
To learn more, explore iLab's overview of managing a core or review the CWRU-specific Quick Reference Guides (QRGs) gathered below.
Responsibilities of CWRU Core directors and managers
|
Core Director and Manager Responsibility |
QRG |
|---|---|
|
“Complete” all Requests |
|
|
Submit monthly core billing |
How to Update iLab Information
Whether setting up a core for the first time or updating existing information, staff is available to help set up your on iLab. Below are the forms
- How to add/edit Equipment: Instrument Setting template
- This template will tell us all about your scheduled resources.
- How to add/edit Services: Single Service Items template
- Use this template to add or update your services list on iLab
- How to add/edit Projects: Project Requests template
- This template will tell us all about your scheduled resources.
Depending on the unique offerings of your core facility, you may need to fill out one or all of the standalone templates above. You may also need an additional form for all three:
- Custom Form Template
- Please use this if you require your customers to fill out forms before you accept work.
If you're not sure which form to complete, email cwrucores@case.edu, and the team will be happy to assist.
Additional Guides
View All Requests
How to monitor service request progress
Billing
How to create monthly billing events
How to create a not billable event
Administration
How to add or edit a core speedtype
Get in touch
If you have questions, please contact cwrucores@case.edu.